Author Topic: Is educationnal licence still free  (Read 10795 times)

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Offline chevriera

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Is educationnal licence still free
« on: February 11, 2016, 03:03:18 PM »
I'm getting a warning saying I have 58 days left to my educationnal licence.

I'm trying to renew it, but I can only click on the "obtain a new licence" button.  All the avaiable products are not free.

Must I wait till I have 30 days or less to be able to renew our licence ?

Thanks.

Offline chevriera

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Re: Is educationnal licence still free
« Reply #1 on: February 24, 2016, 05:46:02 PM »
I just received an e-mail that asks me to renew.  When I follow the link, I'm send to business edition.

So I'm really wondering if Avast AEP with console still free (even just avaiable) or do we have to move to business ?

I'm currently testing it... the online console is somewhat limited, but at least the client 11.1.2510 works fine on windows 10.

Has anyone been able to renew their education licences ?  By the way, I'm in Canada... don't know if that is the problem.

Offline DavidR

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Re: Is educationnal licence still free
« Reply #2 on: February 24, 2016, 06:33:18 PM »
As far as I'm aware it is, I would imagine there would be lots of posts about it if this had changed.

Whilst I don't use the Avast Education Program, I'm wondering it this isn't like the avast free product. In the avast free version the registration/renewal area of the User Interface doesn't change until around 30 days to enable renewal.

Hopefully someone with knowledge of the product, in the meantime I will try to draw some attention to your topic.
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Offline Timothy57

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Re: Is educationnal licence still free
« Reply #3 on: February 24, 2016, 09:15:14 PM »
Hello,

The Avast fro Education program is still around. We are in the process of moving all of our customers to the newest generation cloud solution. I see that you have already created an account and began testing. For further assistance you can contact us via phone at 1-844-762-3733 Option 1 or via the live chat, the live chat button is located in the bottom left hand corner of your cloud console. Using either of the two options will allow us to better assist you.

Offline bob3160

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Re: Is educationnal licence still free
« Reply #4 on: February 25, 2016, 01:42:25 PM »
Hello,

The Avast fro Education program is still around. We are in the process of moving all of our customers to the newest generation cloud solution. I see that you have already created an account and began testing. For further assistance you can contact us via phone at 1-844-762-3733 Option 1 or via the live chat, the live chat button is located in the bottom left hand corner of your cloud console. Using either of the two options will allow us to better assist you.
Does this mean an end of the free use of the Endpoint Protection for the Avast free for EDU project ???
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Offline Timothy57

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Re: Is educationnal licence still free
« Reply #5 on: February 26, 2016, 04:34:27 PM »
Hello Bob,

The product you can get now is Free for Education using the cloud managed product.  Schools that currently have the Endpoint can renew Endpoint until the migration process is available.  Then we can move them to the new product without the hassle of them needing to reinstall or redeploy. New applicants to the Free for EDU however will be directed to the  Free for Education Cloud Product. Again For further assistance you can contact us via phone at 1-844-762-3733 Option 1 or via the live chat, the live chat button is located in the bottom left hand corner of your cloud console. Using either of the two options will allow us to better assist you.

Offline VincentArriola

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Re: Is educationnal licence still free
« Reply #6 on: February 27, 2016, 10:34:25 PM »
Is this the same portal as Business.avast.com? My rep had me move my school to the business cloud app about a month ago.
Vincent Arriola
Network Administrator
Panama-Buena Vista Union School District

Offline Asyn

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Re: Is educationnal licence still free
« Reply #7 on: February 28, 2016, 08:00:05 AM »
Is this the same portal as Business.avast.com?
Yes.
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Offline jcherpes

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Re: Is educationnal licence still free
« Reply #8 on: March 07, 2016, 07:22:25 PM »

Schools that currently have the Endpoint can renew Endpoint until the migration process is available.  Then we can move them to the new product without the hassle of them needing to reinstall or redeploy.

When will the migration process be available?

Offline bob3160

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Re: Is educationnal licence still free
« Reply #9 on: March 07, 2016, 11:57:21 PM »

Schools that currently have the Endpoint can renew Endpoint until the migration process is available.  Then we can move them to the new product without the hassle of them needing to reinstall or redeploy.

When will the migration process be available?
Sometime before the end of the year is what I was told.
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Offline Che Johnson

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Re: Is educationnal licence still free
« Reply #10 on: April 14, 2016, 11:10:56 AM »
Sooner than that...

Within the next month or EDU participants will receive some information of the upcoming upgrade but in the meantime renew the current Endpoint so their license remains valid and clients protective.

The new process will allow an easy upgrade and transfer to the new platform that will not require any reinstalling of the clients.

We just ask that you all continue to be patient.

Thanks again.

Che Johnson
Head of EDU

Offline luke8

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Re: Is educationnal licence still free
« Reply #11 on: June 06, 2016, 09:01:00 PM »
Will the online version for education still be fully free? From my testing on it, it seems to be limited with pay options to use all the features.

Offline Asyn

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Re: Is educationnal licence still free
« Reply #12 on: June 08, 2016, 07:34:12 AM »
Will the online version for education still be fully free?
From Che Johnson: Hello, YES, if your an existing EDU customer then you will receive the Endpoint Security version but as EPS is now, it currently does not include any firewall or antispam features so you will receive the same features as you previously had before with Endpoint Protection Suite just with a more up to date client and new cloud console that can allow for additional optional paid features to be added.
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Offline VincentArriola

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Re: Is educationnal licence still free
« Reply #13 on: June 15, 2016, 06:13:48 PM »
You also have to pay to have an MSI built for GPO deployment too......

Quote
Hello,

The MSI is actually available for download in the cloud console at this time. It is however a paid option. In order to receive a fresh copy you will need to upgrade your subscription or enable the free 30 day trial.

Your current business product does not include premium support. If you would like priority support from an expert support specialist please purchase Premium Support: https://www.avast.com/business-support If not, you can review our videos on https://www.youtube.com/user/Avast/playlists or ask for help in the community at https://forum.avast.com/
Best Regards,
Timmy
Avast For Business
Vincent Arriola
Network Administrator
Panama-Buena Vista Union School District

Offline bob3160

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Re: Is educationnal licence still free
« Reply #14 on: June 15, 2016, 07:40:17 PM »
I've referred this to Avast and requested a reply directly from them. :)
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