Author Topic: the page my.avast.com does not shows in new Firefox (Read 3464 times)

mrobo.mrobo · « **on:** February 13, 2016, 10:07:51 AM »

Why the page my.avast.com does not shows in new Firefox?
I get only the loading icon.
On Edge browser shows correct.
Thanks.

Eddy · « **Reply #1 on:** February 13, 2016, 01:12:00 PM »

Reinstall FireFox.
It is working without a problem for me.

DavidR · « **Reply #2 on:** February 13, 2016, 03:48:45 PM »

No problem with firefox 44.0.2.

mrobo.mrobo · « **Reply #3 on:** February 13, 2016, 03:51:43 PM »

seems probably some extension is blocking I must figure out which

DavidR · « **Reply #4 on:** February 13, 2016, 04:13:16 PM »

seems probably some extension is blocking I must figure out which

First try running firefox (Safe Mode), all add-ons are disabled, that, if it works confirms an issue with an add-on.

mrobo.mrobo · « **Reply #5 on:** February 14, 2016, 06:03:32 PM »

the problem was the extension Avira Browser Safety
, after I disabled it the page worked like a charm...

DavidR · « **Reply #6 on:** February 14, 2016, 06:21:10 PM »

the problem was the extension Avira Browser Safety
, after I disabled it the page worked like a charm...

Thanks for the update.

Security based add-ons can have an adverse effect.