Author Topic: the page my.avast.com does not shows in new Firefox  (Read 2980 times)

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Offline mrobo.mrobo

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the page my.avast.com does not shows in new Firefox
« on: February 13, 2016, 10:07:51 AM »
Why the page my.avast.com does not shows in new Firefox?
I get only the loading icon.
On Edge browser shows correct.
Thanks.

Offline Eddy

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Re: the page my.avast.com does not shows in new Firefox
« Reply #1 on: February 13, 2016, 01:12:00 PM »
Reinstall FireFox.
It is working without a problem for me.

Offline DavidR

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Re: the page my.avast.com does not shows in new Firefox
« Reply #2 on: February 13, 2016, 03:48:45 PM »
No problem with firefox 44.0.2.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.9.6034 (build 22.9.7554.734) UI 1.0.728/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline mrobo.mrobo

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Re: the page my.avast.com does not shows in new Firefox
« Reply #3 on: February 13, 2016, 03:51:43 PM »
seems probably some extension is blocking I must figure out which

Offline DavidR

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Re: the page my.avast.com does not shows in new Firefox
« Reply #4 on: February 13, 2016, 04:13:16 PM »
seems probably some extension is blocking I must figure out which

First try running firefox (Safe Mode), all add-ons are disabled, that, if it works confirms an issue with an add-on.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.9.6034 (build 22.9.7554.734) UI 1.0.728/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline mrobo.mrobo

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Re: the page my.avast.com does not shows in new Firefox
« Reply #5 on: February 14, 2016, 06:03:32 PM »
the problem was the extension Avira Browser Safety
, after I disabled it the page worked like a charm...

Offline DavidR

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Re: the page my.avast.com does not shows in new Firefox
« Reply #6 on: February 14, 2016, 06:21:10 PM »
the problem was the extension Avira Browser Safety
, after I disabled it the page worked like a charm...

Thanks for the update.

Security based add-ons can have an adverse effect.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.9.6034 (build 22.9.7554.734) UI 1.0.728/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security