Author Topic: Minidump por culpa de AVAST  (Read 1753 times)

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Minidump por culpa de AVAST
« on: February 15, 2016, 08:08:38 PM »
Estimados:
                  Les escribo para pedirles ayuda, ya que estas últimas semanas mi  Notebook HP 240 G3 ha tenido varios minidump algunas veces hasta tres en un día el programa WhoCrashed me arrojo un informe que dice que unas de las causas es Avast aquí les coloco el informe para que lo lean y vean de que se trata

  Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Mon 15-02-2016 18:47:32 GMT your computer crashed
crash dump file: C:\Windows\Minidump\021516-23868-01.dmp
This was probably caused by the following module: aswstm.sys (aswStm+0x12500)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF8800169456B, 0xFFFFF88007193698, 0xFFFFF88007192EF0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\aswstm.sys
product: Avast Antivirus
company: AVAST Software
description: Stream Filter
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswstm.sys (Stream Filter, AVAST Software).
Google query: AVAST Software SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M



On Mon 15-02-2016 18:47:32 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: aswstm.sys (aswStm+0x7408)
Bugcheck code: 0x7E (0xFFFFFFFFC0000005, 0xFFFFF8800169456B, 0xFFFFF88007193698, 0xFFFFF88007192EF0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\aswstm.sys
product: Avast Antivirus
company: AVAST Software
description: Stream Filter
Bug check description: This bug check indicates that a system thread generated an exception that the error handler did not catch.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswstm.sys (Stream Filter, AVAST Software).
Google query: AVAST Software SYSTEM_THREAD_EXCEPTION_NOT_HANDLED



On Mon 15-02-2016 18:39:22 GMT your computer crashed
crash dump file: C:\Windows\Minidump\021516-22744-01.dmp
This was probably caused by the following module: aswstm.sys (aswStm+0x12500)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF8800189456B, 0xFFFFF8800494F698, 0xFFFFF8800494EEF0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\aswstm.sys
product: Avast Antivirus
company: AVAST Software
description: Stream Filter
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswstm.sys (Stream Filter, AVAST Software).
Google query: AVAST Software SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M



On Mon 15-02-2016 18:26:09 GMT your computer crashed
crash dump file: C:\Windows\Minidump\021516-23072-01.dmp
This was probably caused by the following module: aswstm.sys (aswStm+0x12500)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF8800189456B, 0xFFFFF88003633698, 0xFFFFF88003632EF0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\aswstm.sys
product: Avast Antivirus
company: AVAST Software
description: Stream Filter
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswstm.sys (Stream Filter, AVAST Software).
Google query: AVAST Software SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M





--------------------------------------------------------------------------------
Conclusion
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4 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

aswstm.sys (Stream Filter, AVAST Software)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.


Esperando que me ayuden se despide agradeciendo de antemano.

Maximiliano Aedo.