Author Topic: Updated avast, no more boot scan results/logs  (Read 3190 times)

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Offline sully00

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Updated avast, no more boot scan results/logs
« on: February 17, 2017, 07:27:55 PM »
After the most recent update I can no longer see the scan results in "Scan History" or find any log file for the boot time scan. Even after changing settings to create a scan log, I can't find it anywhere. Is anybody else experiencing this issue?

Offline DavidR

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Re: Updated avast, no more boot scan results/logs
« Reply #1 on: February 17, 2017, 07:53:55 PM »
If you have only just changed the settings to Generate a report file, you then have to run the scan before anything happens, presumably you have done both.

Then the next question is where have you been looking ?
Some of the locations (in windows explorer) are hidden, you need to modify the Tools > Folder Options > View and enable 'Show hidden files and folders.

C:\ProgramData\AVAST Software\Avast\log & C:\ProgramData\AVAST Software\Avast\report are the avast folders that reports and logs are located.

The report folder generally holds the scan and shield reports (.txt files) and the boot time scan files aswBoot.txt (aswboot.log being an exception is in the log folder).
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Offline sully00

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Re: Updated avast, no more boot scan results/logs
« Reply #2 on: February 17, 2017, 09:10:08 PM »
In /report/ I found aswBoot.txt with some info.

02/17/2017 13:35
Scan of all local drives

Number of searched folders: 27908
Number of tested files: 244977
Number of infected files: 0

BUT, I did tell avast to generate a file and name it "scanlog" which cannot be found anywhere on my machine.

And I'm just wondering why they don't include it in the  easy to access Scan History on the actual program's user interface? Did they intentionally change it or should I try reinstalling?

Offline DavidR

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Re: Updated avast, no more boot scan results/logs
« Reply #3 on: February 17, 2017, 10:55:13 PM »
I don't know where it might be, did you also give a location ?
I don't know if the default location would be in the report folder if no location given.

Also did you give it a file type e.g. scanlog.txt - personally I find it best not to give the file a different name, the default * saves the file as the actual scan name plus the .txt file type.

I can't run any tests on this right now as I currently have the beta build on my other system and I still have 12.3.2280 on this win10 laptop.
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Offline Asyn

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Re: Updated avast, no more boot scan results/logs
« Reply #4 on: February 18, 2017, 08:15:35 AM »
After the most recent update I can no longer see the scan results in "Scan History"...
Works for me, see screenshot.
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Offline Ferrara

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Re: Updated avast, no more boot scan results/logs
« Reply #5 on: March 01, 2017, 01:55:45 AM »
Yes, I too am having this issue on both my laptop and desktop running Windows 7. Did boot scan on both computers today and no boot scan results appear in the scan history. Is there some setting in the new Avast UI that I need to make to get boot scan reports to show up in the history?

Offline symbat

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Re: Updated avast, no more boot scan results/logs
« Reply #6 on: March 20, 2017, 03:38:28 AM »
Hi,

I have the same situation. I always run boot-scan every two weeks in older version, and it always show some report such as "scan was correctly done" like that. But after the 17.2.2288 version up, there is no such boot scan report in the scan history.
The scan history shows the full scan only.
I tried on my main PC and sub PC. The behavior was the same, no scan history.  Do I have to upgrade if I want the boot scan log?

Help me, Please!!

bye,



Offline liborslechta

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Re: Updated avast, no more boot scan results/logs
« Reply #7 on: May 02, 2017, 10:55:27 AM »
I have the same issue using Windows 10. The scan result aswBoot.txt is located in hidden folder C:\ProgramData\AVAST Software\Avast\report

Offline jquartic

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Re: Updated avast, no more boot scan results/logs
« Reply #8 on: November 10, 2017, 06:47:39 PM »
Hi All...

As far as I can determine, this problem still seems to exist for Boot Scans. The log does show up in the hidden Avast file folder as mentioned in posts above, but there are no log results shown in Scan History through the Avast interface. I, and many others, are seeing this on W7, W8 And 10 machines. The Boot Scans did show up under Scan History in all prior Avast versions, but is not longer showing in current versions. There is one person who posted a screenshot to this thread showing Boot Scan results under Scan History in German (the only screen shot of this that I have ever seen). Perhaps there is some program difference between the German language version and other versions, or the user has some setting activated that many of us are not aware of.

I am hoping that someone from Avast will take notice and address this and resolve the issue.

Thanks very much...

JQ

Online wunderlong88

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Re: Updated avast, no more boot scan results/logs
« Reply #9 on: Today at 02:48:30 PM »
I don't have access to the boot scan report through Avast.  I ran a boot scan last night and can't find the scan log anywhere.  It isn't in the Program Files/Avast Software/Avast/reports either.  I don't have a "reports" folder.  I have show hidden folders checked.  I would sure like to see the results of the boot scan.

Any ideas?

TY,

Linda