Author Topic: Wrong email, please help  (Read 2141 times)

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Wrong email, please help
« on: March 04, 2016, 05:25:17 PM »
Ok basically I bought Avast! Primier about 10 minutes ago, I put down the wrong email by mistake. How do I change this, I really need to see the confirmation email, can someone help me out please

Offline Pondus

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Re: Wrong email, please help
« Reply #1 on: March 04, 2016, 05:27:01 PM »

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Re: Wrong email, please help
« Reply #2 on: March 04, 2016, 05:48:48 PM »
submit a ticket >> https://support.avast.com/support/tickets/new

Am I allowed to put down information like my email address and customer number without having to worry about people viewing it? other than the support staff I mean

Offline Pondus

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Re: Wrong email, please help
« Reply #3 on: March 04, 2016, 05:51:36 PM »
If you send a support ticket only avast support will see it ... we will not see it here in the forum if that is what you mean




Offline Eddy

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Re: Wrong email, please help
« Reply #4 on: March 04, 2016, 05:52:27 PM »
This is a public webboard.
Everyone (even non members) can see what you post here.
Use the ticket system as Pondus said.

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Re: Wrong email, please help
« Reply #5 on: March 04, 2016, 05:52:54 PM »
Perfect thank you, ill put down all the information I can provide :) thank you very much