Software Updater do not work!

[Artūrs]

Hello!

We just move to Endpoint Protection Suite Plus, and try to test Software Updater... And it is not working. Seams database are really old or smth. It shows Firefox new version is 28, iztalled are 37, but actually new version is 44... Same with other software...
{Screanshot in attachment.}

Tried things:

• Reinstall Avast!
• Reset Software Updater
• Update Program and Virus definitions...

[Eddy]

Reset the software updater database and see if it makes a difference.

[Artūrs]

Thanks for replay, but us I mentioned above, I try it without success...

[Eddy]

Sorry, I overlooked the "reset" you mentioned.
My mistake.

[Artūrs]

Any advice, support or idea?

[Eddy]

This really is something for avast to have a look at/help with.
Since you are using a business edition I suggest to use to contact details from the mail that you received when purchasing the product.
or use : https://support.business.avast.com:443

[REDACTED]

The same here.

In free version Software Update works.
In commercial Endpoint Protection Suite Plus (the most advanced protection for commercial users)  Software Update doesn't work.

Does commercial users pay for making features not working? 

[Eddy]

Does commercial users pay for making features not working?

Please become one of my customers.
I got a lot of things laying around that are not working.

[REDACTED]

Never worked for me too...