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Topic: Credit (Read 1395 times)
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Credit
«
on:
July 05, 2016, 12:00:13 AM »
I got a new computer, and had previously ( recently ) paid for Avast premier, however it dd not transfer to my new computer. I sen all my order ID information, passwords, etc.
How can I get it back onto this new computer?
Thanks
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DavidR
Avast Überevangelist
Certainly Bot
Posts: 89061
No support PMs thanks
Re: Credit
«
Reply #1 on:
July 05, 2016, 12:22:07 AM »
It won't automatically transfer to the new computer as it has no idea that you have a license.
When installed on your new computer, link it to your my.avast.com account. Delete the old installation that had the license assigned. This should free up your license again and I believe you can then assign the license to your new system.
If that isn't possible you can use the Resend avast License
https://www.avast.com/resend-license-paid.php
, you will need to enter the email that you used when purchasing the license, e.g. the one that the original email with the link was sent.
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