Author Topic: Constant Avast Blocked Popup - "reannewscomm"  (Read 10311 times)

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Offline essexboy

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Re: Constant Avast Blocked Popup - "reannewscomm"
« Reply #15 on: March 10, 2016, 09:52:53 PM »
I would like you to run this fix from safe mode as the bad boy has re-appeared

CAUTION :  This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:
 
Quote
CreateRestorePoint:
HKU\S-1-5-21-429370524-3042837960-4195566341-1001\...\Run: [QujiBvaw] => regsvr32.exe "C:\Users\Jason\AppData\Roaming\QolaRzavd\YitUvfo.dll"
S3 esgiguard; \??\C:\Program Files\Enigma Software Group\SpyHunter\esgiguard.sys [X]
2016-03-08 13:39 - 2016-03-08 15:47 - 00000000 ____D C:\Users\Jason\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\SpyHunter
2016-03-08 13:39 - 2016-03-08 13:39 - 00003336 _____ C:\Windows\System32\Tasks\SpyHunter4Startup
2016-03-08 13:38 - 2016-03-08 13:38 - 00022704 _____ C:\Windows\system32\Drivers\EsgScanner.sys
2016-03-08 13:18 - 2016-03-08 13:18 - 00000000 ___HD C:\ProgramData\{F66CB4EE-546F-4D54-9332-216DE189AAB0}
Task: {5B66FAC9-6967-42C8-80C9-62DA1432E660} - System32\Tasks\SpyHunter4Startup => C:\Program Files\Enigma Software Group\SpyHunter\Spyhunter4.exe
HKU\S-1-5-21-429370524-3042837960-4195566341-1001\Software\Classes\.exe: exefile =>  <===== ATTENTION
HKU\S-1-5-21-429370524-3042837960-4195566341-1001\Software\Classes\exefile:  <===== ATTENTION
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\IMFservice => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\str => ""="service"
C:\Users\Jason\AppData\Roaming\QolaRzavd
RemoveProxy:
CMD: netsh advfirewall reset
CMD: netsh advfirewall set allprofiles state ON
CMD: ipconfig /flushdns
CMD: netsh winsock reset catalog
CMD: netsh int ip reset c:\resetlog.txt
CMD: ipconfig /release
CMD: ipconfig /renew
CMD: netsh int ipv4 reset
CMD: netsh int ipv6 reset
EmptyTemp:
CMD: bitsadmin /reset /allusers

 
Save this as fixlist.txt, in the same location as FRST.exe

Run FRST and press Fix
On completion a log will be generated please post that

Offline jason.roberts10000

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Re: Constant Avast Blocked Popup - "reannewscomm"
« Reply #16 on: March 10, 2016, 11:19:37 PM »
Can't. Restarted in Safe Mode, and whenever I click on to run the program, with or without Run as Administrator, explorer.exe crashes, and resets back to the Help / Support screen that initially pops up when restarting in safe mode.

EDIT2: I just noticed that the file I tried to use may not have been the original FRST, so I'm going to try the original FRST in safe mode now.

EDIT: After deleting the original virus in Roaming, the virus threw a tantrum for the reannewscomm WITHOUT running FRST, at restarting, stating for Register Server that it couldn't be found.

However the other viruses has returned in force.

The popups go away before I can grab screenshots, but the files they are trying to use are in C:/Windows/System32/ : All by a new virus called "xml.infinity.info.com"
- conhost.exe
- msiexec.exe
- explorer.exe
- ctfmon.exe
- PresentationHost.exe
- msdtc.exe
- taskhost.exe
- notepad.exe (found in windows)

If none of the fixes here will solve the problem, I will be forced to use the last resort option, which is to contact my ISP and see if they can block the servers from contacting me (as they'd have to send their signals and viruses through my ISP to do it). However, I'm reticent to do this as I'm not sure it will work OR if they could do it.
« Last Edit: March 10, 2016, 11:30:30 PM by jason.roberts10000 »

Offline jason.roberts10000

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Re: Constant Avast Blocked Popup - "reannewscomm"
« Reply #17 on: March 10, 2016, 11:46:00 PM »
Nope, wouldn't work in Safe Mode. So I ran it in normal mode, and it "appears" to have killed the virus.

I had no popup for register server at boot up this time. And haven't yet had any other Avast popups.

I'll remain watchful for the rest of the day to ensure it isn't hiding somewhere, but I believe that finally did it so...

THANK YOU VERY MUCH I REALLY APPRECIATE IT!

Uploading fixlog just in case.

Offline essexboy

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Re: Constant Avast Blocked Popup - "reannewscomm"
« Reply #18 on: March 11, 2016, 02:25:47 PM »
Looks like the main miscreant was hiding in the program data folder

Could I have one final FRST scan to check please


Offline jason.roberts10000

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Re: Constant Avast Blocked Popup - "reannewscomm"
« Reply #19 on: March 11, 2016, 08:13:11 PM »
Sure I can do that. Here are the logs.

Offline essexboy

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Re: Constant Avast Blocked Popup - "reannewscomm"
« Reply #20 on: March 11, 2016, 08:20:16 PM »
Now the programme data folder has gone the trigger is revealed :)

Let me know of any problems after this

CAUTION :  This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:
 
Quote
CreateRestorePoint:
CustomCLSID: HKU\S-1-5-21-429370524-3042837960-4195566341-1001_Classes\CLSID\{2D349E57-23E4-4A67-9624-F1DC6B65AABF}\InprocServer32 -> C:\ProgramData\{F66CB4EE-546F-4D54-9332-216DE189AAB0}\tsmf.dll => No File <==== ATTENTION

 
Save this as fixlist.txt, in the same location as FRST.exe

Run FRST and press Fix
On completion a log will be generated please post that

Offline jason.roberts10000

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Re: Constant Avast Blocked Popup - "reannewscomm"
« Reply #21 on: March 12, 2016, 12:32:16 AM »
Ok, did that. Here is the fixlog.

I couldn't find that file manually before fixing it, as the folder didn't exist anymore in ProgramData, but I'm sure there is a good reason you suggested doing it so I did it anyway. Appears that whatever you wanted removed got removed.

Need any more scans?

Offline essexboy

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Re: Constant Avast Blocked Popup - "reannewscomm"
« Reply #22 on: March 12, 2016, 11:16:39 AM »
That was just an orphan task, I like tidy :)

Any further problems ?

Offline jason.roberts10000

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Re: Constant Avast Blocked Popup - "reannewscomm"
« Reply #23 on: March 13, 2016, 12:26:26 AM »
Nope. None have reared their ugly head for the past few days. Thank you very much for your assistance!

Offline essexboy

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Re: Constant Avast Blocked Popup - "reannewscomm"
« Reply #24 on: March 13, 2016, 11:49:25 AM »
Subject to no further problems   :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Remove tools

Download and run Delfix
Select the options as shown


Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware



Malwarebytes

Update and run weekly to keep your system clean

Unchecky

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme  ;)

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide  Best security practices Keep safe  :wave: