Author Topic: [11.1.2256] Welcome window cannot be closed  (Read 2721 times)

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Offline NON

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[11.1.2256] Welcome window cannot be closed
« on: March 12, 2016, 08:02:27 AM »
Hello all,


after updating avast to 11.1.2255 from 11.1.2254, I got a welcome window (image attached) and cannot close it.
How many times I clicked the orange button saying "Close this window and continue", nothing happens.
This also happened with 11.1.2254.

Avast Pro 11.1.2255
Windows 7 SP1 64bit

---

Edit: the issue is still there with 11.1.2256 and thus the title is changed.
« Last Edit: March 18, 2016, 04:04:20 PM by NON »
Desktop: Win10 Pro 22H2 64bit / Core i5-7400 3.0GHz / 32GB RAM / Avast 23 Premium Beta(Icarus) / Comodo Firewall
Notebook: Win10 Pro 22H2 64bit / Core i5-3340M 2.7GHz / 12GB RAM / Avast 23 Free / Windows Firewall Control
Server: Win11 Pro 23H2 64bit / Core i3-4010U 1.7GHz / 12GB RAM / Avast One 23 Essential

Avast の設定について解説しています。よろしければご覧ください。

Offline Asyn

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Re: [11.1.2255] Welcome window cannot be closed
« Reply #1 on: March 12, 2016, 08:17:53 AM »
Hi NON, no such problem here.
You could try another reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline NON

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Re: [11.1.2255] Welcome window cannot be closed
« Reply #2 on: March 18, 2016, 04:03:35 PM »
Updated to 11.1.2256 from 2255.
Got the welcome window again. Close button did not work. :(

First reboot and it was still there. :-\
Second reboot and it was still there. ::)
Tried third reboot and it has finally gone. :-X

I dumped AvastUI.exe twice and uploaded it to avast FTP.
It contains two files, AvastUI.exe (1).dmp and AvastUI.exe (2).dmp, these are dump files from first and second reboot respectively.
Filename: NON_AvastUI.exe.7z
Desktop: Win10 Pro 22H2 64bit / Core i5-7400 3.0GHz / 32GB RAM / Avast 23 Premium Beta(Icarus) / Comodo Firewall
Notebook: Win10 Pro 22H2 64bit / Core i5-3340M 2.7GHz / 12GB RAM / Avast 23 Free / Windows Firewall Control
Server: Win11 Pro 23H2 64bit / Core i3-4010U 1.7GHz / 12GB RAM / Avast One 23 Essential

Avast の設定について解説しています。よろしければご覧ください。

Offline Asyn

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Re: [11.1.2256] Welcome window cannot be closed
« Reply #3 on: March 21, 2016, 12:11:10 PM »
Hi Non, probably specific to your language, no problem in the German version.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0