Author Topic: SOME FILES COULD NOT BE SCANNED - Error: not enough storage is available... (8)  (Read 2997 times)

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Hello,
I run a right-click scan on a directory named NeroBurningROM_ULTRA7.0.1.4.DSK and the results dialog says:
SOME FILES COULD NOT BE SCANNED
Error: not enough storage is available to process this command (8)
The scan dialog says the the file is:
NeroBurningROM_ULTRA7.0.1.4.DSK\NeroUltra7014.exe | >C:\Users\eewiz\Desktop\NeroUltra7014\Program Files\Nero\Nero 7\Core\CDI
There is only one file in the NeroBurningROM_ULTRA7.0.1.4.DSK directory named NeroUltra7014.exe.
WinRAR will decompress the NeroUltra7014.exe file to a new directory and this directory right-click checks with no issues and says no virus found.
This is not the only instance of "SOME FILES COULD NOT BE SCANNED" that I have problems with.
Please Help

Offline Pondus

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files that can not be scanned is just what it say and nothing to worry about, it does not mean they are malicious


How do I handle files that avast! can’t scan?   https://blog.avast.com/2014/02/28/how-do-i-handle-files-that-avast-cant-scan/


Quote
NeroBurningROM_ULTRA7.0.1.4.DSK\NeroUltra7014.exe

WinRAR will decompress the NeroUltra7014.exe file to a new directory and this directory right-click checks with no issues and says no virus found.
If that file is compressed i guess it is a problem related to avast scan engine not able to unpack and scan?

Anyway it was scanned (should be) by avast realtime protection when you unpacked it with winrar


« Last Edit: March 21, 2016, 05:23:06 PM by Pondus »

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Hello,
I read https://blog.avast.com/2014/02/28/how-do-i-handle-files-that-avast-cant-scan/
The NeroUltra7014.exe file is not password protected nor is it encrypted and WinRAR decompresses it without issue.
Besides, the issue is with a 100KB file called CDI_VCD.APP stored within the NeroUltra7014.exe file.
Avast provides no errors about all of the other files stored in the  NeroUltra7014.exe file.
Note that Avast is not erroring the NeroUltra7014.exe container file, it is erroring one and only one of the files in the NeroUltra7014.exe container file.
After decompressing with WinRAR, the entire directory checks O.K. as well as the individual CDI_VCD.APP file that avast errored when it was stored within the NeroUltra7014.exe container file.
I get many "SOME FILES COULD NOT BE SCANNED" errors while scanning my stored software, so if all these files are not scanned, how can one tell if they hold viruses or not?
Please Help

Offline Pondus

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Quote
The NeroUltra7014.exe file is not password protected nor is it encrypted and WinRAR decompresses it without issue.
Password protected is  just one example used in the blog as it is the reason most often seen posted here in the forum


Quote
I get many "SOME FILES COULD NOT BE SCANNED" errors while scanning my stored software, so if all these files are not scanned, how can one tell if they hold viruses or not?
Your antivirus realtime protection monitors EVRYTHING that goes on in your computer in realtime


Wiki > Real Time Protection > https://en.wikipedia.org/wiki/Antivirus_software#Real-time_protection



If you post some examples / screenshots we may be able to tell you what they are and why


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Hello,
It's pretty simple, are pictures really required to make this understandable?
Avast decompresses the container file and produces the "SOME FILES COULD NOT BE SCANNED" error on one of the files stored in the container file.
WinRAR decompresses the container file to a directory without issue and Avast checks the results in the directory without issue.
Can avast use the WinRAR engine?


Offline Eddy

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It is really simple.
When avast scans the archive it extract all files from it and try to scan them.
When you unpack all files and then scan them, not all of them are scanned.
Which ones do/don't get scanned depend on your settings.

WinRar is not a archive type.
It is a graphical UI to handle RAR files.

https://www.avast.com/no-no/faq.php?article=AVKB178#idt_03

Offline Pondus

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Quote
It's pretty simple, are pictures really required to make this understandable?
IF you have other files then those mentioned above .... you say you get many


Offline bob3160

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There is also a big difference between doing a scan and using WinRAR to extract the compressed files.
Avast will scan every file decompressed by WinRAR before the file is actually used by your system.
That's not necessarily the case when you run a scan.


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