« previous next »
Pages: [1]   Go Down

Author Topic: 'instup.exe' problem  (Read 6711 times)

0 Members and 1 Guest are viewing this topic.

Offline BootLoader

  • Jr. Member
  • **
  • Posts: 40
'instup.exe' problem
« on: March 24, 2016, 03:56:56 AM »
After successful virus definition update 'instup.exe' process cannot close automatically. 'Already up to date' message in avast UI cannot disappear if I click on 'Ok' button several times. 'instup.exe' process continuously uses my data bandwidth, it is very irritating to me. But when I disconnect my internet 'instup.exe' process automatically close after few seconds.

I am using avast! free antivirus v11.1.2253 with virus definition version 160323-2
« Last Edit: March 24, 2016, 04:04:21 AM by Bishnusakha »
Logged
Win10 Pro x64 22H2/ Core i3-10105 3.7GHz/ 8GB DDR4/ 120GB SSD/ 1TB HDD/ avast! Free Antivirus Latest.

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31079
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: 'instup.exe' problem
« Reply #1 on: March 24, 2016, 01:07:59 PM »
Perform a repair of avast and see if it solved the problem.
Logged

Offline BootLoader

  • Jr. Member
  • **
  • Posts: 40
Re: 'instup.exe' problem
« Reply #2 on: March 24, 2016, 06:19:51 PM »
Quote from: Eddy on March 24, 2016, 01:07:59 PM
Perform a repair of avast and see if it solved the problem.

I have performed a repair but problem still occurs with 'ask when an update is available' settings of virus definition update.
Logged
Win10 Pro x64 22H2/ Core i3-10105 3.7GHz/ 8GB DDR4/ 120GB SSD/ 1TB HDD/ avast! Free Antivirus Latest.

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31079
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: 'instup.exe' problem
« Reply #3 on: March 24, 2016, 06:25:17 PM »
What happens with other settings ?
Logged

Offline BootLoader

  • Jr. Member
  • **
  • Posts: 40
Re: 'instup.exe' problem
« Reply #4 on: March 24, 2016, 06:31:39 PM »
Quote from: Eddy on March 24, 2016, 06:25:17 PM
What happens with other settings ?
Let me be try with other settings (Automatic update) until next virus definition release.
Logged
Win10 Pro x64 22H2/ Core i3-10105 3.7GHz/ 8GB DDR4/ 120GB SSD/ 1TB HDD/ avast! Free Antivirus Latest.

Offline BootLoader

  • Jr. Member
  • **
  • Posts: 40
Re: 'instup.exe' problem
« Reply #5 on: March 25, 2016, 05:48:47 AM »
Quote from: Bishnusakha on March 24, 2016, 06:31:39 PM
Quote from: Eddy on March 24, 2016, 06:25:17 PM
What happens with other settings ?
Let me be try with other settings (Automatic update) until next virus definition release.
Tried in both Automatic & Mannual Update settings but problem sitll occurs
Logged
Win10 Pro x64 22H2/ Core i3-10105 3.7GHz/ 8GB DDR4/ 120GB SSD/ 1TB HDD/ avast! Free Antivirus Latest.

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31079
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: 'instup.exe' problem
« Reply #6 on: March 25, 2016, 09:49:30 AM »
Only thing left to try is to perform a clean installation of avast.
If that doesn't solve it, I suggest you send a support package to avast.
https://www.avast.com/faq.php?article=AVKB33
Logged

Offline BootLoader

  • Jr. Member
  • **
  • Posts: 40
Re: 'instup.exe' problem
« Reply #7 on: March 26, 2016, 04:28:26 AM »
Quote from: Eddy on March 25, 2016, 09:49:30 AM
Only thing left to try is to perform a clean installation of avast.
If that doesn't solve it, I suggest you send a support package to avast.
https://www.avast.com/faq.php?article=AVKB33
Thanks Eddy, I have performed a clean install & problem is solved now.
Logged
Win10 Pro x64 22H2/ Core i3-10105 3.7GHz/ 8GB DDR4/ 120GB SSD/ 1TB HDD/ avast! Free Antivirus Latest.

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31079
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: 'instup.exe' problem
« Reply #8 on: March 26, 2016, 10:51:41 AM »
That is news I like to hear :D

Take care and keep your system safe.
Logged

Offline BootLoader

  • Jr. Member
  • **
  • Posts: 40
Re: 'instup.exe' problem
« Reply #9 on: March 26, 2016, 06:37:41 PM »
Quote from: Eddy on March 26, 2016, 10:51:41 AM
That is news I like to hear :D

Take care and keep your system safe.
Few hours ago the problem arise again. Can not understand what is the actual reason...
Logged
Win10 Pro x64 22H2/ Core i3-10105 3.7GHz/ 8GB DDR4/ 120GB SSD/ 1TB HDD/ avast! Free Antivirus Latest.

Offline BootLoader

  • Jr. Member
  • **
  • Posts: 40
Re: 'instup.exe' problem
« Reply #10 on: March 31, 2016, 07:13:52 PM »
Quote from: Bishnusakha on March 26, 2016, 06:37:41 PM
Quote from: Eddy on March 26, 2016, 10:51:41 AM
That is news I like to hear :D

Take care and keep your system safe.
Few hours ago the problem arise again. Can not understand what is the actual reason...
now the problem is solved
Logged
Win10 Pro x64 22H2/ Core i3-10105 3.7GHz/ 8GB DDR4/ 120GB SSD/ 1TB HDD/ avast! Free Antivirus Latest.
Pages: [1]   Go Up
« previous next »