OK ... I took all the Norton stuff off, it still wanted a reboot, so I did another repair, and that portion seems to be OK
The latest is that outlook doesn't want to pull in the e-mail. After a couple of tries, outlook prompted that the Avast plugin was not working, and did I want to start outlook without it. I answered yes, and now outlook is happy again.
We'll see if anything else pops up.
Thanks for the help.