Author Topic: Avast Internet Security and Windows 10 VPN  (Read 3002 times)

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Offline SusanLeake

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Avast Internet Security and Windows 10 VPN
« on: March 30, 2016, 04:18:07 PM »
My Windows VPN connection is being disconnected after approx 3 minutes use. 

This is frustrating especially when I am transferring data from a server 100 miles distant.  I have contacted Microsoft TechNet and they suggested I run tests by disabling firewalls/security programs. Checking the firewall log I saw messages "Firewall haas detected a change to your network..." all timed to coincide with my VPN connection.  I added the VPN IP address to Friends but it still disconnected but without a log entry.  I then disabled the Avast firewall completely for 10 minutes and connected via VPN.  It remained active for approx 15 minutes before disconnecting so it seems that Avast Firewall is the cause of my problem as it disconnected 3 minutes AFTER the Firewall became active

Is there a setting somewhere that I have missed?  I run Avast on my Win 7 machine without any issues with VPN.

Program Version is 11.1.2253
Windows 10 is not an upgrade - the laptop was pre-installed and is only 3 months old.
« Last Edit: April 02, 2016, 10:54:01 AM by SusanLeake »

Offline SusanLeake

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Re: Avast Internet Security and Windows 10 VPN
« Reply #1 on: April 02, 2016, 10:54:27 AM »
I someone going to respond to my query?

Offline Asyn

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Re: Avast Internet Security and Windows 10 VPN
« Reply #2 on: April 02, 2016, 10:58:29 AM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline SusanLeake

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Re: Avast Internet Security and Windows 10 VPN
« Reply #3 on: April 03, 2016, 07:48:46 AM »
Thanks - Done

Offline Asyn

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Re: Avast Internet Security and Windows 10 VPN
« Reply #4 on: April 03, 2016, 07:51:31 AM »
You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0