Hi Robert,
I replied to the ticket we have open for you. We need a little more info how exactly you are deploying the devices. I understand that you are imaging the devices, but at what point are you renaming the device? Have you already let it connect to the console prior to changing the name? If so, change the domain/name before letting it connect if possible. Once the console sees the device connect, it knows the name of that device, once it's changed and has been connected, the console just assumes a new device has connected.
We can go into more detail on the ticket, let me know if you didn't get my response.
Thanks!
Jeff