« previous next »
Pages: [1]   Go Down

Author Topic: upgrading  (Read 2278 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
upgrading
« on: April 15, 2016, 05:20:51 PM »
hi, i'm a long time mcafee user and recently this fellow who did some work on this computer suggested your software, which seems to be working great.

i've recently been asked to upgrade, does this mean your free version isn't actually "free" or did this fellow install a different version on this machine.

sorry for the silly question and thank you
Logged

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31079
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: upgrading
« Reply #1 on: April 15, 2016, 05:24:17 PM »
free = free

What you saw/see is simply avast showing a add for their paid products.
Logged

REDACTED

  • Guest
Re: upgrading
« Reply #2 on: April 15, 2016, 05:36:33 PM »
if what ur saying is correct, then why am i getting this??


Logged

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31079
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: upgrading
« Reply #3 on: April 15, 2016, 05:48:20 PM »
The bottom part is what I said.

The top one shows that (unless there is a error) the free version was not registered.

The main question is, was McAfee completely removed before installing avast.
If not, it can cause problems.
Links to removal tools/instructions > http://www.ache.nl

Avast 2016: Registering Avast Free Antivirus
https://www.avast.com/faq.php?article=AVKB9
Logged

REDACTED

  • Guest
Re: upgrading
« Reply #4 on: April 15, 2016, 05:56:51 PM »
he installed a new drive, so i don't think mcafee is the problem but who knows.  thanks for the links and ur help
Logged

Offline schmidthouse

  • VIRUS FREE A Long Time
  • Avast Evangelist
  • Starting Graphoman
  • ***
  • Posts: 7168
  • When you think you know, Think Again
Re: upgrading
« Reply #5 on: April 15, 2016, 06:49:13 PM »
Quote from: Jenny48 on April 15, 2016, 05:56:51 PM
he installed a new drive, so i don't think mcafee is the problem but who knows.  thanks for the links and ur help

It is extremely important that all/any other Anti Virus Software be completely removed "Using the venders Uninstall Utility" before installing Avast, hence the link supplied by Eddy :)
Logged

Offline essexboy

  • Malware removal instructor
  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 40589
  • Dragons by Sasha
    • Malware fixes
Re: upgrading
« Reply #6 on: April 15, 2016, 07:16:36 PM »
My reading is that Avast needs to be registered from the screen shot
Logged
Pages: [1]   Go Up
« previous next »