Author Topic: Help wanted  (Read 3206 times)

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Help wanted
« on: April 15, 2016, 10:26:57 PM »
Hey,

http://prntscr.com/aspx39

http://prntscr.com/aspyow

I get this kind of adds popping out almost on every site, scan doesn't find anything. How can I remove these?

Offline Eddy

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Re: Help wanted
« Reply #1 on: April 15, 2016, 10:36:45 PM »
I don't see any strange pop-up in the images.

But if you want us to check your system, please follow the instructions and attach the logs to your next post.
http://forum.avast.com/index.php?topic=53253.0
« Last Edit: April 15, 2016, 10:38:17 PM by Eddy »

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Offline Eddy

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Re: Help wanted
« Reply #3 on: April 16, 2016, 03:07:21 PM »
No, there are only pop-ups from the sites you visit.
Nothing strange about them.

Offline dbrisendine

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Re: Help wanted
« Reply #4 on: April 17, 2016, 02:54:48 AM »
I don't see any strange pop-up in the images.

But if you want us to check your system, please follow the instructions and attach the logs to your next post.
http://forum.avast.com/index.php?topic=53253.0

Please run the scans mentioned in the post quoted above and attach the logs.  Thanks.
Win7 x32 Ult. SP1, Brain 2.0 / Win10 x64, Brain2.5
My help is always free but if you would like to help encourage me or show your thanks -----> DONATE

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Re: Help wanted
« Reply #5 on: April 19, 2016, 11:32:25 PM »
Hope these help you

Offline Eddy

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Re: Help wanted
« Reply #6 on: April 19, 2016, 11:35:00 PM »
You attached Addition.txt twice and forgot FRST.txt. ;)

Offline dbrisendine

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Re: Help wanted
« Reply #7 on: April 20, 2016, 05:03:19 AM »
There is at least two issues that need fixing BUT we need the FRST.txt file.  Please post (attach) that if you still need assistance.  Thanks.
Win7 x32 Ult. SP1, Brain 2.0 / Win10 x64, Brain2.5
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Re: Help wanted
« Reply #8 on: April 20, 2016, 09:47:45 AM »
Sorry for that, here you go.

Offline dbrisendine

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Re: Help wanted
« Reply #9 on: April 21, 2016, 12:39:11 AM »
Thanks for the logs.  Let's get started ....

You would be advised to uninstall Apple QuickTime as it has vulnerabilities and is no longer supported by Apple.  (see this site for more information - https://www.us-cert.gov/ncas/alerts/TA16-105A ).


FIRST >>>>

Fix with Farbar Recovery Scan Tool
This fix was created for this user for use on that particular machine.
Running it on another one may cause damage and render the system unstable.
Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on icon and select Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finished FRST will generate a log on the Desktop, called Fixlog.txt.
Please attach it to your reply.


SECOND >>>>

AdwCleaner by Xplode

Download AdwCleaner from here or from here. Save the file to the desktop.


NOTE: If you are using IE 8 or above you may get a warning that stops the program from downloading. Just click on the warning and allow the download to complete.

Close all open windows and browsers.

  • Vista/7/8 users: Right click the AdwCleaner icon on the desktop, click Run as administrator and accept the UAC prompt to run AdwCleaner.
    You will see the following console:

  • Click the Scan button and wait for the scan to finish.
  • After the Scan has finished the window may or may not show what it found and above, in the progress bar, you will see: Waiting for action. Please uncheck elements you don't want to remove.
  • Click the Clean button.
  • Everything checked will be deleted.
  • When the program has finished cleaning a report appears.
  • Once done it will ask to reboot, allow this

  • On reboot a log will be produced; please attach that in your next reply. This report is also saved to C:\AdwCleaner\AdwCleaner[C0].txt

    Optional:

    NOTE: If you see AVG Secure Search being targeted for deletion, Here's Why and Here. You can always Reinstall it.
Win7 x32 Ult. SP1, Brain 2.0 / Win10 x64, Brain2.5
My help is always free but if you would like to help encourage me or show your thanks -----> DONATE

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Re: Help wanted
« Reply #10 on: April 23, 2016, 04:36:26 PM »
Thank you, all done now. Here are the logs

Is there anything else I should check?

Offline dbrisendine

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Re: Help wanted
« Reply #11 on: April 23, 2016, 05:37:57 PM »
How is the system running now?  Any more popups?
Win7 x32 Ult. SP1, Brain 2.0 / Win10 x64, Brain2.5
My help is always free but if you would like to help encourage me or show your thanks -----> DONATE