Author Topic: Avast background service keeps stopping  (Read 13786 times)

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Offline suk

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Re: Avast background service keeps stopping
« Reply #30 on: August 20, 2016, 10:50:23 PM »
Thanks. It looks like different issue.
Does it work in Win7 and Win10 configuration?

Offline YLAP

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Re: Avast background service keeps stopping
« Reply #31 on: August 21, 2016, 08:52:57 AM »
Could you check if you have the latest program update (12.3.2280, build 3154.0) and virus definition (160820-0 - released today - or higher - it's in YYMMDD-# format).
Let me know, if it's still happening after update.

At least I can confirm the problem is gone on my Win10. avast running steadily.
OS: Windows 10 Home v.1903 (64 bit)
Soft: Avast Premium Security 19.7.2388 / Malwarebytes Free 3.8.3 / avast Cleanup Premium 19.1 / Chrome 77
Mobile: avast Security Ultimate 6.22 / avast Passwords 1.6.4 / avast Cleanup Pro 4.16 on Android 9.0

Offline Seven

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Re: Avast background service keeps stopping
« Reply #32 on: August 21, 2016, 03:43:30 PM »
It appeared to be fixed but shields are being disabled again:  https://forum.avast.com/index.php?topic=189948.msg1333646#msg1333646



Offline RedFan

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Re: Avast background service keeps stopping
« Reply #33 on: August 21, 2016, 05:05:51 PM »
Today no problems on win 10 with vps update 160821
Intel® i3-4150 Dual-Core @3,5 GHZ. RAM: 16GB ddr3 || HD 1TB || Windows 10 Home x64 || Chrome user.

Offline myriadism

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Re: Avast background service keeps stopping
« Reply #34 on: September 21, 2016, 12:44:20 PM »
Still doing it on mine... for months...

Offline Asyn

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Re: Avast background service keeps stopping
« Reply #35 on: September 21, 2016, 12:48:30 PM »
Still doing it on mine... for months...
Repair Avast:
1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.
Win 8.1 [x64] - Avast PremSec 19.8.2391.B#3 - CC 5.61 - EEK - Firefox ESR 60.9 [NS/AOS/uBO] - TB 68.1 [EM] - ABS/ACP/ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline beaumont74

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Re: Avast background service keeps stopping
« Reply #36 on: October 24, 2016, 04:57:57 PM »
Still doing it for me too... also for months...

I did everything posted here: uninstalling, cleaning, repairing, stopping firewall, checking for virus, checking for malware, whatsoever... still doing it. Very very annoying.

Here my config:
- Win 8.1
- x64
- avast antivirus pgm ver. 12.3.2280 (build 12.3.3154.19) (last available)
- signatures 161024-1
- zone alarm firewall 14.1.057.000 (just in case it matters)

I also confirm that there is a strange coincidence with Thunderbird email software: sometimes, not always, I would say one out 2, I get a Thunderbird warning message about confirming a security exception at the same time as Avast agents get down. I have however no idea about which one comes first (my Thunderbird check emails only every 10 minutes).

I am seriously considering changing Avast for an other antivirus software, even though I am with them since the 90's... You can't trust a security software which stops when ever it wishes to.

Offline Asyn

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Re: Avast background service keeps stopping
« Reply #37 on: October 25, 2016, 07:33:25 AM »
Win 8.1 [x64] - Avast PremSec 19.8.2391.B#3 - CC 5.61 - EEK - Firefox ESR 60.9 [NS/AOS/uBO] - TB 68.1 [EM] - ABS/ACP/ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline barry68

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Re: Avast background service keeps stopping
« Reply #38 on: August 20, 2017, 09:44:13 PM »
I'm going to reply to this thread, since everything previous in the thread seems to apply, even though it's been more than six months.

I am using Avast Pro. I have been using it on this computer for several years.

About a month ago I started noticing network problems and Thunderbird kept reporting "invalid certificate". I thought my computer was dying.

After a lot of searching, running many different brands of virus scanners, boot-time scans,… I noticed the problem was that the Avast background service stops.

I am running Windows 7 64-bit.

The only thing that has really changed on my computer is that the Internet provider has changed from Time Warner to Spectrum and I know they did some service maintenance stuff - this may relate to the VPN problems stated earlier in the thread.

This problem is really annoying. Has Avast come up with a solution?

I'm not about to begin an in-depth project of sending log files all over the place or reinstalling/reconfiguring. The solution seems to be get rid of Avast.

Barry.
« Last Edit: August 21, 2017, 10:03:45 PM by barry68 »

Offline Gijs3

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Re: Avast background service keeps stopping
« Reply #39 on: February 16, 2018, 10:16:12 AM »
Hi There,

Like Barry68 I too have this problem with. Mine is with Avast for Business Free.
It is installed on a couple of computers that I am responsible for. The great thing is that there is a central dashboard where I can see which alarms were generated on each computer.

All computers run Windows 10, either 1709 or 1703.
All computers have been running Avast for Business for over a year without problems.
All computers are HP and have similar configurations.
All computers are part of the same domain.

Since about a month or so, I've had the Avast Service stopped on several computers. Not all of them, but some.
Restarting the service helps for about 15 minutes.

The central dashboard does not report problems with clients until they have been disconnected for 14 days.
So a number of my computers are unprotected, and I have no way to detect that.

I'd say it's about 50% of my computers.

I read this thread and the consensus seems to be that getting rid of Avast also gets rid of the problem.

I'm considering that option now, but thought I'd just put in my 2 cents.

Cheers,

Offline Asyn

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Re: Avast background service keeps stopping
« Reply #40 on: February 16, 2018, 10:20:45 AM »
Like Barry68 I too have this problem with. Mine is with Avast for Business Free.
Contact business support: https://www.avast.com/business-support-contact-form.php
Win 8.1 [x64] - Avast PremSec 19.8.2391.B#3 - CC 5.61 - EEK - Firefox ESR 60.9 [NS/AOS/uBO] - TB 68.1 [EM] - ABS/ACP/ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline bob3160

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Re: Avast background service keeps stopping
« Reply #41 on: February 16, 2018, 12:00:38 PM »
@ Gijs3,
Avast no longer offers a Free Business version.  :(
Free avast! Security Seminar: https://goo.gl/kh3cqR  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1903 64bit, 8 Gig Ram, AvastFree 19.6.xxxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq