Author Topic: Software Updater do not work!  (Read 4713 times)

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Offline Artūrs

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Software Updater do not work!
« on: March 07, 2016, 09:58:19 AM »
Hello!

We just move to Endpoint Protection Suite Plus, and try to test Software Updater... And it is not working. Seams database are really old or smth. It shows Firefox new version is 28, iztalled are 37, but actually new version is 44... Same with other software...
{Screanshot in attachment.}

Tried things:
  • Reinstall Avast!
  • Reset Software Updater
  • Update Program and Virus definitions...

Offline Eddy

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Re: Software Updater do not work!
« Reply #1 on: March 07, 2016, 01:00:11 PM »
Reset the software updater database and see if it makes a difference.

Offline Artūrs

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Re: Software Updater do not work!
« Reply #2 on: March 07, 2016, 01:07:32 PM »
Thanks for replay, but us I mentioned above, I try it without success...

Offline Eddy

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Re: Software Updater do not work!
« Reply #3 on: March 07, 2016, 01:10:02 PM »
Sorry, I overlooked the "reset" you mentioned.
My mistake. :-[

Offline Artūrs

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Re: Software Updater do not work!
« Reply #4 on: March 10, 2016, 08:18:49 AM »
Any advice, support or idea?

Offline Eddy

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Re: Software Updater do not work!
« Reply #5 on: March 10, 2016, 11:11:27 AM »
This really is something for avast to have a look at/help with.
Since you are using a business edition I suggest to use to contact details from the mail that you received when purchasing the product.
or use : https://support.business.avast.com:443

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Re: Software Updater do not work!
« Reply #6 on: April 15, 2016, 08:54:36 AM »
The same here.

In free version Software Update works.
In commercial Endpoint Protection Suite Plus (the most advanced protection for commercial users)  Software Update doesn't work.

Does commercial users pay for making features not working?  ;D

Offline Eddy

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Re: Software Updater do not work!
« Reply #7 on: April 15, 2016, 02:44:01 PM »
Quote
Does commercial users pay for making features not working?
Please become one of my customers.
I got a lot of things laying around that are not working. ;D

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Re: Software Updater do not work!
« Reply #8 on: April 20, 2016, 10:53:23 AM »
Never worked for me too...  :(