Author Topic: Recover or reset  (Read 3123 times)

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Offline Charyb

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Recover or reset
« on: April 24, 2016, 11:32:35 PM »
Please send me a recovery or reset link or whatever you are calling it to the email used on my forum account.  Thanks

Offline jelinek

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Re: Recover or reset
« Reply #1 on: June 28, 2016, 11:03:57 AM »
Dear Charyb

unfortunately we can't resend a backup email for you, because only authorized device generated the data in the backup mail and Avast has zero knowledge about your passwords.

Please look into your mailbox. You should find the Backup email on 25.11 1:02 AM UTC/GMT +2 hours. Mail is from noreply@avast.com and has subject "Your backup identity"

Have a nice day,

Jan from Avast Passwords Team

Offline april jimenez

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Re: Recover or reset
« Reply #2 on: May 20, 2017, 03:31:28 AM »
apriljimenez247@gmail.com    I need the password.  Don't rest if please


What happened to my  password can you provide me that ?


« Last Edit: May 20, 2017, 03:44:05 AM by april jimenez »

Offline Eddy

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Re: Recover or reset
« Reply #3 on: May 20, 2017, 01:40:37 PM »
See reply #1