Author Topic: Serious troubles on FairPhone 2  (Read 1722 times)

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Serious troubles on FairPhone 2
« on: May 07, 2016, 11:49:31 PM »
Dear,

I am having serious troubles with Avast Anti-Theft on my FairPhone 2.
Also installed is Avast Mobile Premium Suite, if that matters.

History:
Installed in february.
Five weeks ago the OS got updated, avast trigged, but i could unlock it with code by SMS to other registered phone. OK.
Now i put in a new SIM card, and it trigged again.
Main problem today was that it never accepted the unlock code from other phone, despite several tries (generated new of course)
Also most functions sent from website are not working.
The unlock command took several tries and long time to work.
More details in my thread https://forum.fairphone.com/t/boot-crash-after-changing-sim-avast-anti-theft-locks-and-do-not-recognise-unlock-code-nor-unlock-command-from-avast-site-and-crash/17509

Currently I have unchecked all actions in "Protection Behavior" to avoid it locking up and refuse to unlock my phone again.
I am thinking of uninstalling and maybe get another product, but best is of course to get it working, especially the unlocking codes, and preferrably also other functions like taking picture, activating GPS, etc...
« Last Edit: May 07, 2016, 11:55:55 PM by morgan16 »