Author Topic: Your product is very misleading  (Read 25728 times)

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Offline Coolmario88

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Your product is very misleading
« on: April 30, 2016, 04:30:11 AM »
Avast I'm sorry but you are kinda making me and a lot of others mad... I've been using avast since version 4.8 and this product has gone to the toilet.. I mean why would i even buy your paid product after seeing ads such as the one I attached? Its misleading and I'm sure some others would agree. Please take our word and Stop the misleading ads before you lose customers..
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Re: Your product is very misleading
« Reply #1 on: April 30, 2016, 06:24:42 AM »
Avast behaves like rogue antivirus. :P
« Last Edit: May 20, 2016, 05:48:08 PM by Captain Awesome »

Offline Eddy

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Re: Your product is very misleading
« Reply #2 on: April 30, 2016, 09:45:39 AM »
Misleading ?
It only is for those who don't realize it is a advertisement.
I agree that avast should make that a lot more clear.
Now people could think there is something wrong with their installation.

Offline giogio

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Re: Your product is very misleading
« Reply #3 on: April 30, 2016, 11:12:39 AM »
Now people could think there is something wrong with their installation.
+1

like my aunt, my father, my sister.. Now maybe they will call me for ask me if they have something wrong with their computer!  >:(
maybe I have to stop advise avast..
« Last Edit: April 30, 2016, 11:33:35 AM by giogio »
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Online DavidR

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Re: Your product is very misleading
« Reply #4 on: April 30, 2016, 03:03:49 PM »
I have no problem with adverts in avast free, but this FUD isn't an advert and will no doubt have the reverse effect than its intent. No purchase of AIS or Premier and more likely the loss of an existing customer.

Whilst they may be free users, the cheapest and best advertising is word of mouth. Yet negative word of mouth doesn't just lose one user, it loses any positive word of mouth and is more likely to be negative word of mouth.

I'm no marketing expert, but this just doesn't appear to make any sense.
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Offline Asyn

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Re: Your product is very misleading
« Reply #5 on: April 30, 2016, 03:50:59 PM »
I have no problem with adverts in avast free, but this FUD isn't an advert and will no doubt have the reverse effect than its intent. No purchase of AIS or Premier and more likely the loss of an existing customer.
+1
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Offline essexboy

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Re: Your product is very misleading
« Reply #6 on: April 30, 2016, 04:01:17 PM »
The reason I bought AIS was as a way of repaying for the years of free protection that I had...  Would I do that now with all the ads, I do not know

Offline Coolmario88

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Re: Your product is very misleading
« Reply #7 on: April 30, 2016, 05:13:57 PM »
essexboy same here dude, I been avast free customer but i don't think i'll upgrade to a paid version ever with all these ads.. The sad thing is when avast team see's this post they'll probably just close the topic stating the same thing as before that improvements are on its way..
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Offline schmidthouse

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Re: Your product is very misleading
« Reply #8 on: April 30, 2016, 06:08:34 PM »
I have no problem with adverts in avast free, but this FUD isn't an advert and will no doubt have the reverse effect than its intent. No purchase of AIS or Premier and more likely the loss of an existing customer.
+1

Agree 100%

Offline bob3160

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Re: Your product is very misleading
« Reply #9 on: April 30, 2016, 06:24:35 PM »
essexboy same here dude, I been avast free customer but i don't think i'll upgrade to a paid version ever with all these ads.. The sad thing is when avast team see's this post they'll probably just close the topic stating the same thing as before that improvements are on its way..
You seem to miss the point, in the paid version, you can turn off these ads or pop ups.
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Offline essexboy

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Re: Your product is very misleading
« Reply #10 on: April 30, 2016, 06:35:20 PM »
That is true, but if I was using the free version would I be inclined to defray the cost by purchasing a licence as I did or would I get annoyed and irked by the ads

Offline RejZoR

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Re: Your product is very misleading
« Reply #11 on: April 30, 2016, 07:09:28 PM »
essexboy same here dude, I been avast free customer but i don't think i'll upgrade to a paid version ever with all these ads.. The sad thing is when avast team see's this post they'll probably just close the topic stating the same thing as before that improvements are on its way..
You seem to miss the point, in the paid version, you can turn off these ads or pop ups.

The fact remains, the ad makes it seem like something is wrong with avast!, technically. Which often freaks out users and makes the opposite effect. It's stupid and misleading.
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Offline nana3

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Re: Your product is very misleading
« Reply #12 on: April 30, 2016, 07:19:18 PM »
Indeed, misleading ad by Avast!  I don't have an Avast Firewall yet I was told that I had the Avast Firewall turned OFF.  Keep on going on like this Avast! and you will loose this customer who has Avast installed since version 4 and recommended Avast! to my friends and family which I don't do any longer. 

Offline Lisandro

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Re: Your product is very misleading
« Reply #13 on: April 30, 2016, 07:19:55 PM »
+1 for the misleading technical information about Avast installation.

Avast has become desperate to sell their stupid paid products (internet security and premier) with the same average protection and full of false positives as their free antivirus. :P
This is pure FUD imho.
It's not same average protection.
Avast has one of the last false positives rates at all (https://press.avast.com/en-us/avast-tops-av-comparatives-test).
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Offline ZombieZoom

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Re: Your product is very misleading
« Reply #14 on: April 30, 2016, 09:42:32 PM »
I've never seen such ads! I am running the latest Avast Free Antivirus version on Windows 10. Maybe it's the location? I live in Egypt.