Author Topic: SOFTWARE UPDATER EXCLUSIONS  (Read 3755 times)

0 Members and 1 Guest are viewing this topic.

Offline MrToad

  • Jr. Member
  • **
  • Posts: 65
SOFTWARE UPDATER EXCLUSIONS
« on: May 08, 2016, 06:01:26 PM »
Is there a way to tell Avast not to check certain software for updates?
If not, Please consider adding this feature. Users may not wish some software updated and sometimes the Avast updater tries but fails to  update [Irfanview for example].
Thanks for considering my suggestion.

Offline essexboy

  • Malware removal instructor
  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 40589
  • Dragons by Sasha
    • Malware fixes
Re: SOFTWARE UPDATER EXCLUSIONS
« Reply #1 on: May 08, 2016, 06:31:31 PM »
Simples


Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 88899
  • No support PMs thanks
Re: SOFTWARE UPDATER EXCLUSIONS
« Reply #2 on: May 08, 2016, 08:01:50 PM »
Is there a way to tell Avast not to check certain software for updates?
If not, Please consider adding this feature. Users may not wish some software updated and sometimes the Avast updater tries but fails to  update [Irfanview for example].
Thanks for considering my suggestion.

I have IrfanView on my system and covered by the Software Updater and it updated recently without problem. It has 4.42 on the download as the latest version and 4.4.2 displayed in avast.

To enter the Software Updater  - AvastUI > Scan > Scan for outdated software (Software Updater).
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline kyrylo

  • Avast team
  • Jr. Member
  • *
  • Posts: 25
Re: SOFTWARE UPDATER EXCLUSIONS
« Reply #3 on: May 09, 2016, 10:07:50 AM »
Hello MrToad,

could you please attach Software Updater logfile (usually located in C:\ProgramData\AVAST Software\Avast\log\swhealthex.log)? It could help us to solve problem with IrfanView update.

Thank you in advance.

Offline MrToad

  • Jr. Member
  • **
  • Posts: 65
Re: SOFTWARE UPDATER EXCLUSIONS
« Reply #4 on: May 10, 2016, 02:20:43 PM »
I'm really not so much interested that it won't update irfanview...it updates most others...I can manually update that program.
The real problem for me is that my version of avast,  11.2.2262 the latest available according to the updater, DOES NOT HAVE THE EXCLUDE FEATURE SHOWN IN THE SCREENSHOTS ABOVE. See my screen shot below. If that exclusion option were there, I'd be a happy camper.
Thanks all.

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 88899
  • No support PMs thanks
Re: SOFTWARE UPDATER EXCLUSIONS
« Reply #5 on: May 10, 2016, 02:58:15 PM »
What happens if you click Skip, as this screen appears to be more of an action screen, compared with essexboy and my attached images.

Also strange that it is only showing a single program in the listing, surely you have more programs being monitored ?

What happens if you manually run the software updater, does it give listings like ours ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: SOFTWARE UPDATER EXCLUSIONS
« Reply #6 on: May 10, 2016, 03:02:54 PM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline MrToad

  • Jr. Member
  • **
  • Posts: 65
Re: SOFTWARE UPDATER EXCLUSIONS
« Reply #7 on: May 10, 2016, 03:18:38 PM »
My problem was that I was using software updated from the SMART SCAN screen...that version doesn't offer the ignore option as my screenshot shows.
SOLUTION: Rt Click tray icon, open Avast user interface, Scan, Software updater - will show ignore updates options
This expanded software updater shows several up to date programs including irfanview...not sure why that was shown in the smartscan updater which doesn't show other already updated software...but anyway, problem solved.
Thanks all.


Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 88899
  • No support PMs thanks
Re: SOFTWARE UPDATER EXCLUSIONS
« Reply #8 on: May 10, 2016, 05:44:38 PM »
You're welcome.

Whilst I don't know this for sure - mainly because this isn't something that I have see in my Smart Scans.  I think it is because the Smart Scan is running three types of scan (collectively) so it is showing and issues in the three areas as something like an interactive choice to either deal with or skip an action.

Running the stand alone Software Updater Scan is dedicated to this so it is displaying  all information and letting you choose an action for individual scans.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security