Author Topic: Thank you  (Read 1819 times)

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Thank you
« on: May 09, 2016, 07:50:49 PM »
Hello Steven Fearn!
Thank you very match!
I tried Microsoft malicious removal tool /the latest version/ and it seems the malware has removed. Tool reported that four files had infected. Scanning with SpyHunter showed that infections is removed.
I temporally changed antivirus protection. I am using now  F-secure. Avast Antivirus Free is very widely spread and I will be glad if Avast is able to remove this malware.
I wrote to Avast Antivirus lab because Avast Antivirus hadn't been able to remove malware for months. I am intending to upload to Avast FTP Macrium Reflect hard disk images with infected Windows. It size 5-6 GB. I like destroying malware.
Best regards

Offline Pondus

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Re: Thank you
« Reply #1 on: May 09, 2016, 07:59:13 PM »
Quote
Is Avast Antivirus Free able to remove that malware?
What malware?


In general, all AV detect and remove all types of malware, but no security program have 100% detection or zero fals positive


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Re: Thank you
« Reply #2 on: May 10, 2016, 03:58:59 AM »
Hello
Macrium reflect Hard disk image I uploaded to Avast FTP.
Malware is able to set antivirus blocking rules.
SpyHunter detects registry changes caused by malware.
I do not able to isolate malware files, because I am not able to find them.
Best Regards

Offline Pondus

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Re: Thank you
« Reply #3 on: May 10, 2016, 07:36:27 AM »
follow instructions here  https://forum.avast.com/index.php?topic=53253.0
we need Malwarebytes and Farbar Recovery Scan Tool logs, attach the logs, 3 logs total

see below the box you write in ... Attachments and other options


When done a expert will check logs and assist you