Hi efuniture,
If it is not the ink or the cartridge setting or printer, you have to think of something else. If it is a colour printer and you print a full red screen, you have a problem because your red ink may be ended.
If this is not the problem, get the printer installation program (from the Internet site, if you do not have it anymore, together with the Manual (pdf), and try to reinstall the darned installation proggie, that will do it.
polonus