« previous next »
Pages: [1]   Go Down

Author Topic: How to change it over  (Read 1708 times)

0 Members and 1 Guest are viewing this topic.

Offline sandjmckenzie

  • Newbie
  • *
  • Posts: 1
How to change it over
« on: May 10, 2016, 05:51:41 PM »
I needed to wipe my c drive and now i dont think avast is saying that i can use my premier on this account, its still the same computer though but its saying that "owner pc" is not this computer i think
Logged

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89058
  • No support PMs thanks
Re: How to change it over
« Reply #1 on: May 10, 2016, 06:00:22 PM »
Save your license (licence.avastlic file) that you should have received and use that again in the new installation.

If you haven't saved it, use the Resend avast License https://www.avast.com/resend-license-paid.php, you will need to enter the email that you used when purchasing the license, e.g. the one that the original email with the link was sent.

You man also need to delete that installation/device from your my.avast.com account details. That makes the license available for another installation.
Logged
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31079
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: How to change it over
« Reply #2 on: May 10, 2016, 06:20:55 PM »
If you performed a factory reset, make sure any pre-installed av is removed before installing avast.
Links to instructions/tools can be found at http://www.ache.nl
Logged
Pages: [1]   Go Up
« previous next »