Author Topic: Ongoing 'infection blocked" message  (Read 1986 times)

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Offline sirenasteve

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Ongoing 'infection blocked" message
« on: May 13, 2016, 09:27:35 PM »
Am a new user, and I have been getting the same "infection blocked" message for a few weeks, sometimes four or five times a day. I have attached a screen shot of this message. Any way to troubleshoot this?

Offline Eddy

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Re: Ongoing 'infection blocked" message
« Reply #1 on: May 13, 2016, 09:52:17 PM »
Delete the malicious mail.

Offline Pondus

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Re: Ongoing 'infection blocked" message
« Reply #2 on: May 13, 2016, 10:14:34 PM »
It seems you use a mail client, so you probably have to enter your mail account from webmail and delete the mail with subject: hi prnt


Offline sirenasteve

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Re: Ongoing 'infection blocked" message
« Reply #3 on: May 13, 2016, 10:23:28 PM »
Thanks for quick reply. The strange part of this is the FROM address is my business email address and the TO address is just INFO

I cannot locate an email with this subject in my Google mail account (I am reading email on Apple mail on Macbook Air)

Offline sirenasteve

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Re: Ongoing 'infection blocked" message
« Reply #4 on: May 13, 2016, 10:35:40 PM »
Thanks! I found the offending email buried in my Google trash!

Offline Pondus

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Re: Ongoing 'infection blocked" message
« Reply #5 on: May 13, 2016, 10:45:23 PM »
Thanks! I found the offending email buried in my Google trash!
Report it as spam and then delete...

Did that solve your problem?