7005 Error Message

[REDACTED]

I've searched the forum and I encounter some topics for this issue, none of the solutions seem to help me.

About 40 to 45 minutes into a scan it will error out with a 7005 error message.

I uninstall and reinstall Avast twice from two different installers.


The machine is running several VMs, which makes me wonder if that might be the issue.
Anyone else have this issue?

[tumic]

Most probably one of your files crashes the scan engine, look for crashreports of "com.avast.daemon" in Console. If so, and you can locate the exact file that causes the crash, we would be interrested to see it. If the file can not be located from the crashreport, do a command line scan with output to a file:

Code: [Select]

scan -a / > /tmp/scan.log
which will show you the last succesfully scanned file before the crash (as the last entry). You may then try to scan the next file in the directory, which should be the one crashing the engine and send it to my mail.

[REDACTED]

Thanks for the help!

Terminal Output:

Code: [Select]

avast: /Applications/Iceberg.app/Contents/Resources/French.lproj/documentation/images/FR_WELCOME_Documents.gif|>: ARJ archive is corrupted
avast: /Applications/Install OS X El Capitan.app/Contents/SharedSupport/InstallESD.dmg|>InstallMacOSX.pkg/InstallESD.dmg: Compressed file is too big to be processed
avast: /Applications/Install OS X Mavericks.app/Contents/SharedSupport/InstallESD.dmg|>InstallMacOSX.pkg/InstallESD.dmg: Compressed file is too big to be processed
avast: /Applications/Install OS X Yosemite.app/Contents/SharedSupport/InstallESD.dmg|>InstallMacOSX.pkg/InstallESD.dmg: Compressed file is too big to be processed
avast: /Applications/Xcode.app/Contents/Developer/Platforms/WatchSimulator.platform/Developer/SDKs/WatchSimulator.sdk/System/Library/PrivateFrameworks/PepperUICore.framework/EmojiAssets.bundle/face-yellow-sequence-0351.png|>: ARJ archive is corrupted
avast: /dev/fd/64: Not a directory
avast: /dev/fd/65: Not a directory
avast: /dev/fd/66: Not a directory
avast: /private/tmp/dmg.QSoa1R/BaseSystem.dmg|>4.hfs: Compressed file is too big to be processed
avast: /private/tmp/dmg.QSoa1R/BaseSystem.dmg|>5.free: The file is a decompression bomb
avast: /private/tmp/dmg.QSoa1R/Packages/Essentials.pkg|>Payload: Compressed file is too big to be processed
avast: /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/Loaders/MKDrivers.bundle/Contents/Resources/bootroot.loader|>bootroot.loader.dmg: The file is a decompression bomb
read(): unexpected end of file


[REDACTED]

The scan log is too big to upload. I did attach the crash log from the GUI scan.

Code: [Select]

Users/agraeff/Desktop/Munki Installers/.DS_Store [OK]
/Users/agraeff/Desktop/Munki Installers/Client Package Creator.sh [OK]
/Users/agraeff/Desktop/Munki Installers/iconimporter.sh [OK]
/Users/agraeff/Desktop/Munki Installers/Install Package copy.app/Contents/Info.plist [OK]
/Users/agraeff/Desktop/Munki Installers/Install Package copy.app/Contents/MacOS/applet [OK]
/Users/agraeff/Desktop/Munki Installers/Install Package copy.app/Contents/PkgInfo [OK]
/Users/agraeff/Desktop/Munki Installers/Install Package copy.app/Contents/Resources/applet.icns [OK]
/Users/agraeff/Desktop/Munki Installers/Install Package copy.app/Contents/Resources/applet.rsrc [OK]
/Users/agraeff/Desktop/Munki Installers/Install Package copy.app/Contents/Resources/description.rtfd/TXT.rtf [OK]
/Users/agraeff/Desktop/Munki Installers/Install Package copy.app/Contents/Resources/Scripts/main.scpt [OK]
/Users/agraeff/Desktop/Munki Installers/Install Package copy.scptd/Contents/Info.plist [OK]
/Users/agraeff/Desktop/Munki Installers/Install Package copy.scptd/Contents/Resources/description.rtfd/TXT.rtf [OK]
/Users/agraeff/Desktop/Munki Installers/Install Package copy.scptd/Conte
It literally just cuts off...

After I did (scan -a / > /tmp/scan.log), Avast refuses to run a custom scan of items around the directory. I quit Avast and the application refuse to reopen.

Code: [Select]

Process:               Avast [552]
Path:                  /Applications/Avast.app/Contents/MacOS/Avast
Identifier:            com.avast.AACM
Version:               ???
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           Avast [552]
User ID:               502

Date/Time:             2016-05-17 13:38:39.798 -0500
OS Version:            Mac OS X 10.11.5 (15F34)
Report Version:        11
Anonymous UUID:        0E644240-33B0-8FDF-7292-48E8A3742B48


Time Awake Since Boot: 200 seconds

System Integrity Protection: enabled

Crashed Thread:        0

Exception Type:        EXC_BREAKPOINT (SIGTRAP)
Exception Codes:       0x0000000000000002, 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Application Specific Information:
dyld: launch, loading dependent libraries

Dyld Error Message:
  Library not loaded: /Library/Application Support/Avast/lib/libprotobuf-lite.8.dylib
  Referenced from: /Applications/Avast.app/Contents/MacOS/Avast
  Reason: image not found

Binary Images:
    0x7fff625ea000 -     0x7fff6262125f  dyld (360.22) <A468D85E-D8D6-3461-8C99-49D3B9ACFC63> /usr/lib/dyld
    0x7fff86cfa000 -     0x7fff8703afff  com.apple.WebKit (11601 - 11601.6.17) <F54752A4-B5AA-3993-BA9A-83F4B3AA176E> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
    0x7fff8d123000 -     0x7fff8d3bdff3  com.apple.security (7.0 - 57337.50.23) <8B6CF71D-A63E-34C9-9227-0AACAB643584> /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x7fff95285000 -     0x7fff95453ff3  com.apple.QuartzCore (1.11 - 410.14) <076BDE58-8AED-3D47-84FD-548CF8E8EDB9> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x7fff98806000 -     0x7fff98806fff  com.apple.Cocoa (6.11 - 22) <807787AB-D231-3F51-A99B-A9314623C571> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x7fff9c347000 -     0x7fff9c376fff  com.apple.securityinterface (10.0 - 55065.40.1) <1BB39B19-DD74-347E-A344-0E6781773577> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
    0x7fff9c37c000 -     0x7fff9c3dafff  com.apple.SystemConfiguration (1.14 - 1.14) <D801FAD7-5A2D-3E5E-9F44-B6C9B8BEA747> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration

Model: iMac12,1, BootROM IM121.0047.B23, 4 processors, Intel Core i7, 2.8 GHz, 12 GB, SMC 1.71f22
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1067 MHz, 0x80AD, 0x484D5434353153364D4D5238432D47372020
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1067 MHz, 0x80AD, 0x484D5434353153364D4D5238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P
Bluetooth: Version 4.4.5f3 17904, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5690H
USB Device: USB 2.0 Bus
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Keyboard Hub
USB Device: Apple Optical USB Mouse
USB Device: Apple Keyboard
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: USB Flash Drive
USB Device: IR Receiver
USB Device: Card Reader
Thunderbolt Bus: iMac, Apple Inc., 22.1

[tumic]

Looks like some file in

Code: [Select]

/Users/agraeff/Desktop/Munki Installers/Install Package copy.scptdcrashes the engine.

To see what exact file it is, something like

Code: [Select]

find "/Users/agraeff/Desktop/Munki Installers/Install Package copy.scptd" -print -exec scan -a {} \;will help - the last line should contain the file in question. According to the crash report, it should be some DMG file.
If you can locate it, please send it to my mail or upload it somewhere and post the link here.

[REDACTED]

Tumic the output for that scan is

Code: [Select]

find "/Users/agraeff/Desktop/Munki Installers/Install Package copy.scptd" -print -exec scan -a {} \;
/Users/agraeff/Desktop/Munki Installers/Install Package copy.scptd
/Users/agraeff/Desktop/Munki Installers/Install Package copy.scptd/Contents/Info.plist [OK]
/Users/agraeff/Desktop/Munki Installers/Install Package copy.scptd/Contents/Resources/description.rtfd/TXT.rtf [OK]
/Users/agraeff/Desktop/Munki Installers/Install Package copy.scptd/Contents/Resources/Scripts/main.scpt [OK]
/Users/agraeff/Desktop/Munki Installers/Install Package copy.scptd/Contents
/Users/agraeff/Desktop/Munki Installers/Install Package copy.scptd/Contents/Info.plist [OK]
/Users/agraeff/Desktop/Munki Installers/Install Package copy.scptd/Contents/Resources/description.rtfd/TXT.rtf [OK]
/Users/agraeff/Desktop/Munki Installers/Install Package copy.scptd/Contents/Resources/Scripts/main.scpt [OK]
/Users/agraeff/Desktop/Munki Installers/Install Package copy.scptd/Contents/Info.plist
/Users/agraeff/Desktop/Munki Installers/Install Package copy.scptd/Contents/Info.plist [OK]
/Users/agraeff/Desktop/Munki Installers/Install Package copy.scptd/Contents/Resources
/Users/agraeff/Desktop/Munki Installers/Install Package copy.scptd/Contents/Resources/description.rtfd/TXT.rtf [OK]
/Users/agraeff/Desktop/Munki Installers/Install Package copy.scptd/Contents/Resources/Scripts/main.scpt [OK]
/Users/agraeff/Desktop/Munki Installers/Install Package copy.scptd/Contents/Resources/description.rtfd
/Users/agraeff/Desktop/Munki Installers/Install Package copy.scptd/Contents/Resources/description.rtfd/TXT.rtf [OK]
/Users/agraeff/Desktop/Munki Installers/Install Package copy.scptd/Contents/Resources/description.rtfd/TXT.rtf
/Users/agraeff/Desktop/Munki Installers/Install Package copy.scptd/Contents/Resources/description.rtfd/TXT.rtf [OK]
/Users/agraeff/Desktop/Munki Installers/Install Package copy.scptd/Contents/Resources/Scripts
/Users/agraeff/Desktop/Munki Installers/Install Package copy.scptd/Contents/Resources/Scripts/main.scpt [OK]
/Users/agraeff/Desktop/Munki Installers/Install Package copy.scptd/Contents/Resources/Scripts/main.scpt
/Users/agraeff/Desktop/Munki Installers/Install Package copy.scptd/Contents/Resources/Scripts/main.scpt [OK]
Unless I'm missing something the scan worked fine? I did a Custom GUI scan on that folder and had no issues.

[tumic]

Ok, so it must be the directory, that is scanned after this directory. If you run the "single scan commands" on

Code: [Select]

/Users/agraeff/Desktop/Munki Installers/does it crash somewhere in this directory?

[REDACTED]

Also appear to be okay..

Code: [Select]

/Users/agraeff/Desktop/Munki Installers/.DS_Store [OK]
/Users/agraeff/Desktop/Munki Installers/Client Package Creator.sh [OK]
/Users/agraeff/Desktop/Munki Installers/iconimporter.sh [OK]
/Users/agraeff/Desktop/Munki Installers/Install Package copy.app/Contents/Info.plist [OK]
/Users/agraeff/Desktop/Munki Installers/Install Package copy.app/Contents/MacOS/applet [OK]
/Users/agraeff/Desktop/Munki Installers/Install Package copy.app/Contents/PkgInfo [OK]
/Users/agraeff/Desktop/Munki Installers/Install Package copy.app/Contents/Resources/applet.icns [OK]
/Users/agraeff/Desktop/Munki Installers/Install Package copy.app/Contents/Resources/applet.rsrc [OK]
/Users/agraeff/Desktop/Munki Installers/Install Package copy.app/Contents/Resources/description.rtfd/TXT.rtf [OK]
/Users/agraeff/Desktop/Munki Installers/Install Package copy.app/Contents/Resources/Scripts/main.scpt [OK]
/Users/agraeff/Desktop/Munki Installers/Install Package copy.scptd/Contents/Info.plist [OK]
/Users/agraeff/Desktop/Munki Installers/Install Package copy.scptd/Contents/Resources/description.rtfd/TXT.rtf [OK]
/Users/agraeff/Desktop/Munki Installers/Install Package copy.scptd/Contents/Resources/Scripts/main.scpt [OK]
/Users/agraeff/Desktop/Munki Installers/Install Package.app/Contents/Info.plist [OK]
/Users/agraeff/Desktop/Munki Installers/Install Package.app/Contents/MacOS/applet [OK]
/Users/agraeff/Desktop/Munki Installers/Install Package.app/Contents/PkgInfo [OK]
/Users/agraeff/Desktop/Munki Installers/Install Package.app/Contents/Resources/applet.icns [OK]
/Users/agraeff/Desktop/Munki Installers/Install Package.app/Contents/Resources/applet.rsrc [OK]
/Users/agraeff/Desktop/Munki Installers/Install Package.app/Contents/Resources/description.rtfd/TXT.rtf [OK]
/Users/agraeff/Desktop/Munki Installers/Install Package.app/Contents/Resources/Scripts/main.rtf [OK]
/Users/agraeff/Desktop/Munki Installers/Install Package.app/Contents/Resources/Scripts/main.scpt [OK]
/Users/agraeff/Desktop/Munki Installers/Install Package.scpt [OK]
/Users/agraeff/Desktop/Munki Installers/MunkiRepoPointerScript.sh [OK]
/Users/agraeff/Desktop/Munki Installers/Remote Management Turn On.sh [OK]
I also did it on just the desktop folder - no issues. Everything passed with no crash.

[REDACTED]

Small Update. The error still occurs. But now the issue is occurring in a different directory located in the desktop folder.

Code: [Select]

/Users/agraeff/Desktop/Screen Shot 2016-05-13 at 3.04.38 PM.png [OK]
/Users/agraeff/Desktop/Screenshots/EC 10.11.0.iso [OK]
/Users/agraeff/Desktop/Screenshots/Screen Shot 2016-04-07 at 10.23.26 AM.png [OK]
/Users/agraeff/Desktop/Scre

Code: [Select]

read(): unexpected end of file

[tumic]

The "com.avast.daemon" crash report does look the same in this case (i.e. the crash is again it "CHandlerDmg::UnpackFileBlocks")?

[tumic]

Can you run the scans "per file":

Code: [Select]

find "/Users/agraeff/Desktop" -type f -print -exec scan -a {} \;so we can see the file where it crashes?

[REDACTED]

Sorry Tumic! We are starting our 4 days on 3 days off, so i was away from the machine.

Ran the

Code: [Select]

/Users/agraeff/Desktop" -type f -print -exec scan -a {} \ and encounter no issues.

[REDACTED]

So I figured it has been awhile...

I ran the scan again. This scan went longer. It took 3 hrs.

End of file error this time in my iTunes library.

Code: [Select]

iTunes.localized/.localized/pl.strings [OK]
/Users/agraeff/Music/iTunes/iTunes Media/Automatically Add to iTunes.localized/.localized/pt.strings [OK]
/Users/agraeff/Music/iTunes/iTunes Media/Automatically Add to iTunes.localized/.localized/pt_PT.strings [OK]
/Users/agraeff/Music/iTu

Code: [Select]

read(): unexpected end of file
While running

Code: [Select]

agraeff$ find "/Users/agraeff/Music" -print -exec scan -a {} \; - I've had zero errors

[tumic]

This would mean that the crash is dependent on some previous state of the engine. I will go through the DMG unpacker where it crashes and see if I can find something spurious, but without having your machine finding the bug will be pretty hard...

[tumic]

But maybe you could help me a little bit by posting here more of the "com.avast.daemon" crash logs, lets say 3 more of them. Thanks.