Author Topic: ACCOUNT SHOWING ONLY ONE DEVICE  (Read 2520 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
ACCOUNT SHOWING ONLY ONE DEVICE
« on: May 24, 2016, 10:10:27 AM »
My account shows only one device: my main computer.  I have a current licence for 3 computers and 2 mobiles.  The mobiles have all the necessary apps, anti-theft and so on but none of the other computers or the mobiles show in my account under Devices.  To add a device it seems I have to download a lot of stuff already on my devices.   Its all very confusing.  On my newest mobile it showed for example, anti-theft was already installed but of course it wasn't, so I clicked on Uninstall and then on Install.  This worked.  I would be happier if I could see all  my connected devices listed under Devices.

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

REDACTED

  • Guest
Re: ACCOUNT SHOWING ONLY ONE DEVICE
« Reply #2 on: May 24, 2016, 11:27:36 AM »
Thank you - will try that.

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: ACCOUNT SHOWING ONLY ONE DEVICE
« Reply #3 on: May 24, 2016, 11:28:39 AM »
You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0