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Problem with full scan
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Problem with full scan
«
on:
June 02, 2016, 03:52:21 PM »
“every time I run a full scan it hangs up at 99% complete and freezes my computer so that I have to force close it. The last file scanned was */gameaux.dll What can I do? Thank you”
Using Yosemite
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tumic
Avast team
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Posts: 723
Re: Problem with full scan
«
Reply #1 on:
June 03, 2016, 02:30:28 PM »
If you can locate the file that is causing the scan engine hang/crash, than we would be interested in this file.
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Re: Problem with full scan
«
Reply #2 on:
June 04, 2016, 05:46:51 PM »
Thanks for the response. As best I can figure the path is: (I have Windows in a partition)
Bootcamp/Windows/System32/gameaux.dll
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tumic
Avast team
Advanced Poster
Posts: 723
Re: Problem with full scan
«
Reply #3 on:
June 06, 2016, 10:41:34 AM »
If you scan this single file file with the command line scan utility:
Code:
[Select]
scan Bootcamp/Windows/System32/gameaux.dll
does it hang?
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Re: Problem with full scan
«
Reply #4 on:
June 06, 2016, 05:09:42 PM »
Thanks again for the response.
It did not hang. Said there were no infections. What should I try now?
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Re: Problem with full scan
«
Reply #5 on:
June 06, 2016, 05:14:06 PM »
Question:
Command line scan utility... scan Bootcamp/Windows/System32/gameaux.dll
Where do you want me to put that command?
What I did was search for the file and use it in a custom scan. Should I have done that differently?
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Problem with full scan