Author Topic: Problem with full scan  (Read 2602 times)

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Problem with full scan
« on: June 02, 2016, 03:52:21 PM »
“every time I run a full scan it hangs up at 99% complete and freezes my computer so that I have to force close it. The last file scanned was */gameaux.dll What can I do? Thank you”

Using Yosemite

Offline tumic

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Re: Problem with full scan
« Reply #1 on: June 03, 2016, 02:30:28 PM »
If you can locate the file that is causing the scan engine hang/crash, than we would be interested in this file.

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Re: Problem with full scan
« Reply #2 on: June 04, 2016, 05:46:51 PM »
Thanks for the response.  As best I can figure the path is:  (I have Windows in a partition)



Bootcamp/Windows/System32/gameaux.dll

Offline tumic

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Re: Problem with full scan
« Reply #3 on: June 06, 2016, 10:41:34 AM »
If you scan this single file file with the command line scan utility:
Code: [Select]
scan Bootcamp/Windows/System32/gameaux.dlldoes it hang?

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Re: Problem with full scan
« Reply #4 on: June 06, 2016, 05:09:42 PM »
Thanks again for the response.
It did not hang.  Said there were no infections.  What should I try now?

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Re: Problem with full scan
« Reply #5 on: June 06, 2016, 05:14:06 PM »
Question:
Command line scan utility...  scan Bootcamp/Windows/System32/gameaux.dll

Where do you want me to put that command?
What I did was search for the file and use it in a custom scan.  Should I have done that differently?