Hi all,
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- Removed Remote assistance - not used enough and not a core functionality
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What a pity!
I'm a computer technician, recommend AVAST to my clients and I used Remote assistance for assist them. Now I have to use a third party tool again. More one software, more one third party account and explanation that I will have to use a unknow tool! AVAST Remote assistance was trustable for avoid that kind of explanation.
I think the problem is not that people didn't use it, the problem is they didn't know about the tool and used other tools. If the AVAST window message showed tricks about AVAST tools, I think the tool would be more used. I used to use Remote assistance at home to command my media server PC and teach some clients to do the same.
I have a sugestion to not remove the tool, that is change the way how it is used. As I understood, the problem is the need of a server side service, if it was peer to peer, doesn't would cost nothing to the AVAST Software Group, just a few modification would be needed.
Well, if we can't do nothing... let's go to other tools.