Author Topic: Forwarding problems  (Read 2867 times)

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Offline Chickadee

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Forwarding problems
« on: January 18, 2006, 06:20:04 AM »
In forwarding a document to several people by BCC and sending the original to me, I've been getting the warning that it contains a potential virus.  I ran a scan twice and nothing was there, but each of these people received numerous emails while mine was quarantined.

I've never heard of this happening and I had to disable all scanning of mail.  Now what shall I do?

I'm using XP-Home
Avast has been updated

Offline Eddy

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Re: Forwarding problems
« Reply #1 on: January 18, 2006, 11:01:14 AM »
What are you using as email client?
What are the settings for the mail scanner?

Offline DavidR

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Re: Forwarding problems
« Reply #2 on: January 18, 2006, 03:34:35 PM »
I think you have confused the message, not difficult it the heat of the moment with avast's alarm going off.

It sounds like (excuse the pun), the Heuristic checks of the email scanner may consider this suspicious, not that it contains a potential virus. You can check the Heuristic settings and adjust them as necessary to avoid this warning if you regularly send emails like this.

You shouldn't have to disable all scanning of mail, only the outbound scan or adjust the Heuristic settings.
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Offline Zagor

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Re: Forwarding problems
« Reply #3 on: January 18, 2006, 04:17:20 PM »
It sounds like (excuse the pun), the Heuristic checks of the email scanner may consider this suspicious, not that it contains a potential virus.

David's right, often mails are recognized as suspicious because of high heuristic scanning, i.e. when too many conecutive spaces are found in the subject of the message. This is anything but infectious.

You shouldn't have to disable all scanning of mail, only the outbound scan or adjust the Heuristic settings.

Only if you are a advanced user leave this setting on, otherwise you will only get confused.
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Offline Chickadee

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Re: Forwarding problems
« Reply #4 on: January 20, 2006, 01:37:58 AM »
.

You shouldn't have to disable all scanning of mail, only the outbound scan or adjust the Heuristic settings.

Only if you are a advanced user leave this setting on, otherwise you will only get confused.
Quote

Thanks.  Now I feel better and will follow the 'easy' instructions.   :)

Offline SUSZANNAH

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Re: Forwarding problems
« Reply #5 on: January 20, 2006, 01:49:36 AM »
I always do the easy....and get confused on them as well..... :)