The whole point of having an intagrated remote assistance feature is to solve problems FOR the end user. I have hundreds of clients that purchased AVAST because of this feature, allowing me to remote in to fix issues, some of those issues are security related like malware removal, and setting a boot scan for my client.
The remote assistance feature was drop dead easy to use, unlike windows, imaging a total novice downloading team viewer and installing it setting it up (10 to 15 min), while support waits on the phone. This causes delays and frustration on both ends. Simply because AVAST pulled the plug on a feature, rather than make it optional, I am going to start reccomending other Antivirus software.
I see, desktop gadgets, software upgrades, router security, password management, DNS checking, secure browsing, all seem to be essiential. I turn these off during the install since I never use them.
The one item I use daily was remote assistance.
So long AVAST.