Author Topic: To many activations.  (Read 4061 times)

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Offline Andreas75

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To many activations.
« on: June 22, 2016, 11:18:27 PM »
Hi there i got several avast licence and one of them is CleanUp. I do change my hardware a lot nad now avast tels me about to many activations. Unfortunately i do only have an activation code but no licence file to download.
Where can i deactivate the old clean up installations?

Cheers Andreas

Offline Eddy

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Re: To many activations.
« Reply #1 on: June 22, 2016, 11:21:32 PM »
You can only use the activity code a few time.
Use the license file instead.
You can get it through your account.
https://my.avast.com

Offline Andreas75

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Re: To many activations.
« Reply #2 on: June 22, 2016, 11:55:22 PM »
As i wrote before there is only the possibility of a code.. no licence file i can download..

Offline Asyn

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Re: To many activations.
« Reply #3 on: June 23, 2016, 07:06:13 AM »
Win 8.1 [x64] - Avast PremSec 21.3.2459.BUC [UI.610] - EEK - Firefox ESR 78.9 [NS/uBO/PB] - TB 78.9
Avast-Tools: Secure Browser 89.1 - Cleanup 21.1 - SecureLine 5.11 - Driver Updater 21.1 - CCleaner 5.78
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Endt

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Re: To many activations.
« Reply #4 on: June 28, 2016, 11:08:26 AM »
Hi Andreas75,

I have deleted your device history, so your AC should work again.
If any problem occurs, feel free to contact me.

Cheers,
B.

Offline marc_mib

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Re: To many activations.
« Reply #5 on: July 10, 2016, 11:23:01 AM »
can you deleted my device history, so my AC can work again it seems that I have the same problem and I did  contact Avast Support! ( Ticket ID: [#404932] ) 2 days ago why are they vary slow to fix a simple problem

Offline Endt

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Re: To many activations.
« Reply #6 on: July 11, 2016, 12:58:37 PM »
Hello marc_mib,

your device history was purged as well. Sorry about the delay.

Have a nice day,
B.

Offline luis265

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Re: To many activations.
« Reply #7 on: September 08, 2016, 04:15:39 AM »
I got the same problem so I cancel my auto renewal till it is fix

Offline Eddy

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Re: To many activations.
« Reply #8 on: September 08, 2016, 08:41:00 AM »
There is nothing to  fix since nothing is broken.

If you want a reset of the amount of activations, contact avast and ask them to do so.
https://support.avast.com

You can enable/disable the auto-renewal yourself.
https://www.avast.com/faq.php?article=AVKB126