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Author Topic: REFUNDS  (Read 13042 times)

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Offline Marie Annelie

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Re: REFUNDS
« Reply #30 on: December 25, 2023, 04:00:09 AM »
Yes i did  but heard nothing from them should i maybe try to request the refund again?
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Offline DavidR

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Re: REFUNDS
« Reply #31 on: December 25, 2023, 04:15:29 AM »
Try this slightly different one.
-  Refund request - https://support.avast.com/en-ww/contact/sales_refund If you haven't got the Order ID, etc enter 00000000 and give as much information that you can to help identify it.
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Offline Marie Annelie

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Re: REFUNDS
« Reply #32 on: December 27, 2023, 07:49:16 PM »
Thanks i got an email from them saying that my refund has been accepted and will happen in 5 to 7 days
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Offline DavidR

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Re: REFUNDS
« Reply #33 on: December 27, 2023, 09:47:16 PM »
You're welcome.

Hopefully this won't take long, but be aware this estimated time frame is normally related to actual Working/Banking Days, so with this being a big holiday period it my be a little longer.

At least you know it is/has been actioned.
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