Author Topic: ashquick.exe error  (Read 3008 times)

0 Members and 1 Guest are viewing this topic.

Offline alanrf

  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 3866
  • Just an avast user
ashquick.exe error
« on: January 20, 2006, 12:26:26 AM »
A failure of ashquick.exe was reported to me by another avast user (4.6.744 with WinXP SP2).  The failure was apparently intermittent but repeatable on scanning a particular file downloaded from Microsoft. 

The ashquick scan gave the normal two windows one showing the scan and the other the final statistics of the scan and then the XP error window appears with:

aswQuick Module has encountered a problem and needs to close

Highlighting by me to stress change in module name reported.

Since I could not immediately repeat the problem I advised the user to run the Repair function for avast but the error could still be reproduced following the repair.

I have now been able to reproduce the same error scanning the same file on my system. 

I have the dump available if the avast team care to review it.
« Last Edit: January 20, 2006, 12:29:09 AM by alanrf »

MrBabis

  • Guest
Re: ashquick.exe error
« Reply #1 on: January 20, 2006, 12:47:21 AM »
hm....

try to scan some other file 1 or more times and then that file again.

aswQuick as I have seen, sometimes cannot load definition file for the first time.

My avast is installed on network driver and I getting same problem some times.

I can also recommend to defragment disk and then try again, if it is depends on limited time loading definitions.

Offline alanrf

  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 3866
  • Just an avast user
Re: ashquick.exe error
« Reply #2 on: January 20, 2006, 01:27:15 AM »
It has nothing to do with loading definitions, the problem occurs after scanning several files in the preceeding seconds - and the problem can be repeated on two different systems.

Offline igor

  • Avast team
  • Serious Graphoman
  • *
  • Posts: 11812
    • AVAST Software
Re: ashquick.exe error
« Reply #3 on: January 20, 2006, 09:19:04 AM »
I would certainly like to see the file (that produces the error when scanned). How big is it? Can I have it? ;)

Offline alanrf

  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 3866
  • Just an avast user
Re: ashquick.exe error
« Reply #4 on: January 20, 2006, 09:33:08 AM »
igor,

I will be happy to send the dump and details of the file if you will give me a location to send to.

Many thanks for your response,

Alan

Offline igor

  • Avast team
  • Serious Graphoman
  • *
  • Posts: 11812
    • AVAST Software
Re: ashquick.exe error
« Reply #5 on: January 20, 2006, 09:57:09 AM »
You can upload all the stuff to ftp://ftp.asw.cz/incoming
Personally, I'd be more interested in the problematic file itself (than the dump).
Thanks!