Author Topic: Problem with Avast firewall  (Read 2510 times)

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Offline Antonin3

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Problem with Avast firewall
« on: July 04, 2016, 05:41:23 PM »
Hello,

I hope you can help me. We are using software name ITEA. This software use a VPN to open a database on the URL: http://172.25.3.54

But with Avast firewall activated, the page stay blank. If we deactivate Avast Firewall, the database can open.

What we did:

We add the url: http://172.25.3.54* in global exclusions but it didn't help (see enclosed screenshot).

We also added a packet rules in avast firewall (see enclosed screenshot)

But Avast is still blocking the database to open.

Is there someone who know how to stop the firewall from blocking an IP address?

Thanks,
Antonin

Offline Eddy

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Re: Problem with Avast firewall
« Reply #1 on: July 04, 2016, 06:53:59 PM »
You forgot to attach the screenshots.

Offline Antonin3

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Re: Problem with Avast firewall
« Reply #2 on: July 05, 2016, 08:58:51 AM »
Hello,

Thank you for your reply.

Screenshot are on my FTP:

antivirusedition.com/strego/configuration%20of%20firewall.JPG
antivirusedition.com/strego/packet%20rules%20in%20avast%20firewall.JPG


Offline Eddy

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Re: Problem with Avast firewall
« Reply #3 on: July 05, 2016, 09:01:42 AM »
Attach them here

Offline Antonin3

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Re: Problem with Avast firewall
« Reply #4 on: July 05, 2016, 11:39:10 AM »
What do you mean? I already give you the link to access the screenshots.

I just need to know how I can exclude an IP address from the firewall.  If you know how to do it, can you explain?