Author Topic: Avast Online Security in Windows 10  (Read 3887 times)

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Offline mark j

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Avast Online Security in Windows 10
« on: July 05, 2016, 04:18:01 PM »
This is my first post so I hope I have posted it in the correct place.
I have upgraded from windows 7 to 10. With windows 7 in IE 11 browser I had Avast online security. Before upgrading I was advised (due to problems) to uninstall Avast Free antivirus and Comodo firewall. After Windows 10 was installed I reinstalled Avast Free ver 12.1.2272 using the customise option and selected every option except Safezone Browser. I set the default browser to IE11 ver 11.0.32 but do not have the Avast online security options in add ons.
The question is should Avast online security work with IE11 with Windows 10 and if so what I have done wrong.
I would be grateful for any help.
Thank you

Offline Asyn

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Re: Avast Online Security in Windows 10
« Reply #1 on: July 06, 2016, 06:25:01 AM »
The question is should Avast online security work with IE11 with Windows 10...
Nope.
Windows 8.1 [64-Bit] - Avast 17.5.2302.BUC - CCleaner 5.31 [OD] - MCShield [OD] - Firefox ESR 52.2 [NS/uBO] - Thunderbird 52.2.1 [EM]
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen und Infos): https://forum.avast.com/index.php?topic=60523.0

Offline mark j

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Re: Avast Online Security in Windows 10
« Reply #2 on: July 06, 2016, 09:51:33 AM »
Thank you for your reply, obviously not the one I wanted. I was aware that the new browser Edge did not support addons, is it the case that Avast online security is not compatible with IE 11 in windows 10 or has IE 11 changed to not allow certain addons. I assume Google toolbar is classed as an addon and that works. Is there a work around.

If avast online security is not compatible will they be updating it to fix the problem.
Another query is Browser Protection the same as online security.

Thank you

Offline Asyn

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Re: Avast Online Security in Windows 10
« Reply #3 on: July 06, 2016, 09:54:26 AM »
1. If avast online security is not compatible will they be updating it to fix the problem.
2. Another query is Browser Protection the same as online security.
1. The devs are working on an extention for Edge right now.
2. Yes.
Windows 8.1 [64-Bit] - Avast 17.5.2302.BUC - CCleaner 5.31 [OD] - MCShield [OD] - Firefox ESR 52.2 [NS/uBO] - Thunderbird 52.2.1 [EM]
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen und Infos): https://forum.avast.com/index.php?topic=60523.0

Offline mark j

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Re: Avast Online Security in Windows 10
« Reply #4 on: July 06, 2016, 01:27:34 PM »
Thank you for your reply.
Will the devs be working on IE11 as well as Edge. I prefer to use IE11 and would obviously like Online Security to work on it.
Thank you for bearing with me.

Offline Asyn

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Re: Avast Online Security in Windows 10
« Reply #5 on: July 07, 2016, 05:55:08 AM »
1. Thank you for your reply.
2. Will the devs be working on IE11 as well as Edge.
1. You're welcome.
2. No, afaik.
Windows 8.1 [64-Bit] - Avast 17.5.2302.BUC - CCleaner 5.31 [OD] - MCShield [OD] - Firefox ESR 52.2 [NS/uBO] - Thunderbird 52.2.1 [EM]
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen und Infos): https://forum.avast.com/index.php?topic=60523.0

Offline mark j

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Re: Avast Online Security in Windows 10
« Reply #6 on: July 09, 2016, 08:17:48 AM »
Thank you for your help very much appreciated.
I think I'll give Adblock a try.

Offline Asyn

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Re: Avast Online Security in Windows 10
« Reply #7 on: July 09, 2016, 09:09:52 AM »
OK, you're welcome.
Windows 8.1 [64-Bit] - Avast 17.5.2302.BUC - CCleaner 5.31 [OD] - MCShield [OD] - Firefox ESR 52.2 [NS/uBO] - Thunderbird 52.2.1 [EM]
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen und Infos): https://forum.avast.com/index.php?topic=60523.0

Offline bhahn9

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Re: Avast Online Security in Windows 10
« Reply #8 on: September 14, 2016, 03:36:27 AM »
i had my laptop stolen and I found an ip address when we didn't have it. does that mean where the ip address was when it was used or where that ip address is now. it says it was a Sprint Personal Communications Systems.

Offline Asyn

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Re: Avast Online Security in Windows 10
« Reply #9 on: September 14, 2016, 05:45:16 AM »
Windows 8.1 [64-Bit] - Avast 17.5.2302.BUC - CCleaner 5.31 [OD] - MCShield [OD] - Firefox ESR 52.2 [NS/uBO] - Thunderbird 52.2.1 [EM]
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen und Infos): https://forum.avast.com/index.php?topic=60523.0

Offline bhahn9

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Re: Avast Online Security in Windows 10
« Reply #10 on: October 02, 2016, 09:15:01 PM »
I did that but i have not got a responce back from them!

Offline Eddy

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Re: Avast Online Security in Windows 10
« Reply #11 on: October 02, 2016, 09:25:00 PM »
Response time can be 1-5 workdays.
Have some patience.

Offline 3242995

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Re: Avast Online Security in Windows 10
« Reply #12 on: October 04, 2016, 02:53:31 PM »

I purchased a security thread, but I win10 system seems impossible, how to apply for a refund it? I am from China

Offline Asyn

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Re: Avast Online Security in Windows 10
« Reply #13 on: October 05, 2016, 05:50:26 AM »
I purchased a security thread, but I win10 system seems impossible, how to apply for a refund it? I am from China
Contact support: https://support.avast.com/support/tickets/new
Windows 8.1 [64-Bit] - Avast 17.5.2302.BUC - CCleaner 5.31 [OD] - MCShield [OD] - Firefox ESR 52.2 [NS/uBO] - Thunderbird 52.2.1 [EM]
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen und Infos): https://forum.avast.com/index.php?topic=60523.0