Author Topic: Avast is Blocking Gmail access on both Firefox & Avast SafeZone  (Read 8120 times)

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Online bob3160

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Re: Avast is Blocking Gmail access on both Firefox & Avast SafeZone
« Reply #15 on: February 23, 2017, 09:19:12 PM »
Hi,

Well, how about the fact of if i uncheck " enable avast email signature" all is good on firefox with all type of Email.

Can we say bug on firefox and also with this option on Avast?

It's hard to find something on firefox support, i search for gmail problem and no show similar problem.

For me, there's something wrong with the option on avast...
Since you only have that problem when using Firefox, there must be something in Firefox or something you have added to Firefox that causing this.
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Offline GEGEPING

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Re: Avast is Blocking Gmail access on both Firefox & Avast SafeZone
« Reply #16 on: February 23, 2017, 09:39:38 PM »
Well,

Maybe you're right. 8)

But never had this problem with previous version of Avast... :-\

I tried other test using Firefox in safe mode (all thing unloaded ) and same problem but no matter if i unchecked the avast option... ;D

Also tried with firefox in " private mode " same thinks :-[

So no problem wit IE ok, maybe avast and IE are more compatible, that Firefox???

I'm no a specialist but i had the chance to found that " option email avast signature " make trouble on firefox, it doesn't mean that firefox had problem too.

Once again when i uncheck the option all running fine... :o ::)

Will wait new version of avast don't know when the next will be released, and see if with new update of Firefox it change something. :D

At this time, will unchecked this avast option to make it run better...

Have a good evening too ;)

Gerald

RIP Bx TZD TURBO 520140kms le 15/08/2015 et 26ans
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Offline Para-Noid

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Re: Avast is Blocking Gmail access on both Firefox & Avast SafeZone
« Reply #17 on: February 24, 2017, 05:22:10 PM »
To report a bug/issue in Firefox...GUI>press Alt>click "bookmarks">in the drop down menu you will see a folder "Mozilla"> from there you can figure it out.
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Offline GEGEPING

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Re: Avast is Blocking Gmail access on both Firefox & Avast SafeZone
« Reply #18 on: February 24, 2017, 07:26:40 PM »
Hi :)

Thanks for the advice ;)

I also submit a ticket to Avast Tk.

They answered to me within 2h, incredible speed ;D

First Step they said to me try a repair. :-\

As i did it before and doesn't work  they said to me to try this: 8)

Uninstall Avast using Avast clear and install Free Avast with full Avast.exe off line :D

Well it seems to work fine now ;D

Will wait few day before say it's ok, as i must do it the same on my hp mini on Seven Starter 32.

Next time to avoid problem, will uninstall all before new version.

Maybe something wrong inside update which make trouble with option " Enabled signature Email Avast ".

Wasn't so close to say that something wasn't good with this option.

Very fast answer for Avast much appreciate this 8)

Thanks for all people who helped me 8)

Gerald
« Last Edit: February 24, 2017, 07:28:52 PM by GEGEPING »
RIP Bx TZD TURBO 520140kms le 15/08/2015 et 26ans
Xantia ok jusqu'en 2018 et la C3 même punition@:
Dédicace à une fille merveilleuse Chloé qui a bien grandi:-)
Tonton d'une nièce nommée Chloé ^^ et du Mathieu dit le chinois

Offline DavidR

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Re: Avast is Blocking Gmail access on both Firefox & Avast SafeZone
« Reply #19 on: February 24, 2017, 07:54:30 PM »
You're welcome.

Thanks for taking the time to post your feedback and hopefully it is completely resolved.
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Offline GEGEPING

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Re: Avast is Blocking Gmail access on both Firefox & Avast SafeZone
« Reply #20 on: February 26, 2017, 03:30:48 PM »
Hi :)

Well i'm unlucky :-\

The problem came back this day ::)

I answer back to French Avast Support, saying that all was good from Friday night till Sunday 8)

But now, still the same problem ???

Only uncheck the option " Enabled Avast Email signature " make all good... :)

Gerald.
RIP Bx TZD TURBO 520140kms le 15/08/2015 et 26ans
Xantia ok jusqu'en 2018 et la C3 même punition@:
Dédicace à une fille merveilleuse Chloé qui a bien grandi:-)
Tonton d'une nièce nommée Chloé ^^ et du Mathieu dit le chinois

Offline DavidR

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Re: Avast is Blocking Gmail access on both Firefox & Avast SafeZone
« Reply #21 on: February 26, 2017, 04:03:06 PM »
I can see how the "Enabled Avast Email signature" might possibly conflict/interfere with webmail as it has to have control of the email to insert the email signature.

That said, this is the first time I have seen it in the forums. I'm not sure what the current settings policy is with the Enabled Avast Email signature option, but I though it had backed down from being checked by default to unchecked.
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Offline GEGEPING

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Re: Avast is Blocking Gmail access on both Firefox & Avast SafeZone
« Reply #22 on: February 26, 2017, 04:11:30 PM »
Well

By Default the option is selected.

Unchecked is good to work it properly, it's a minor bug. ;D

But this, wasn't here with previous version. ::)

Computer and software strange story. :o

Awaiting answer from French Avast Support and will let post back here. 8)

Gerald
RIP Bx TZD TURBO 520140kms le 15/08/2015 et 26ans
Xantia ok jusqu'en 2018 et la C3 même punition@:
Dédicace à une fille merveilleuse Chloé qui a bien grandi:-)
Tonton d'une nièce nommée Chloé ^^ et du Mathieu dit le chinois

Offline DavidR

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Re: Avast is Blocking Gmail access on both Firefox & Avast SafeZone
« Reply #23 on: February 26, 2017, 04:34:58 PM »
The insertion of email signatures was previously only available for email clients (thunderbird, etc) and not web mail.

That was function introduced and released a reasonable time ago, but I can't recall exactly what avast version it was. When it was first introduced there were a number of complaints about the email signature setting being on by default and I thought at one point it was off by default.

I've had it disabled for some considerable time, which is why I don't recall when it changed.
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Online bob3160

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Re: Avast is Blocking Gmail access on both Firefox & Avast SafeZone
« Reply #24 on: February 26, 2017, 08:23:32 PM »
I just did a test one email with the signature ON and the other with the signature OFF.
For me there was no signature either way. I however ave a signature for my emails so that may be the
reason the Avast signature isn't shown.

The thing to notice that my gmail worked either way.
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Offline GEGEPING

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Re: Avast is Blocking Gmail access on both Firefox & Avast SafeZone
« Reply #25 on: February 27, 2017, 07:02:44 PM »
Hi ;)

Well, they advise to clean up once again :)

Install once again full version, as soon as that i install with exe downloaded with given link, avast say to me update to new version 8)

And after perform a scan with avast utility to create a zip with all needed information of my laptop ;D

Now it seems to work properly, as i said to the TK avast after 2 days it was out.

Maybe with new version it'll work fine :)

They received the zip and now i had to wait, no problem for me ;D

It's a minor bug, so hope they should find what's wrong with my config :o

Gerald

RIP Bx TZD TURBO 520140kms le 15/08/2015 et 26ans
Xantia ok jusqu'en 2018 et la C3 même punition@:
Dédicace à une fille merveilleuse Chloé qui a bien grandi:-)
Tonton d'une nièce nommée Chloé ^^ et du Mathieu dit le chinois

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Re: Avast is Blocking Gmail access on both Firefox & Avast SafeZone
« Reply #26 on: March 03, 2017, 03:22:20 PM »
Seems the early problem of error #007 has resurfaced in Avast 17.2.3419 Build 17.2.3.419 (0) and unticking "Enable Avast email signature" box in Settings/General fixes the problem. However it should not be up to users to find work arounds Fix this permanently AVAST!!