« previous next »
Pages: [1]   Go Down

Author Topic: smart scan wont fix 'performance issues'  (Read 3408 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
smart scan wont fix 'performance issues'
« on: July 13, 2016, 12:27:05 AM »
Hello,

Been using Avast for a while and have been really happy with it. No  troubles. Then a couple of days ago, after I run the smart scan (and after hitting 'resolve issues') it leaves the red x and says there are performance issues that need to be resolved.

So Avast isn't resolving these issues.

What do I do?
Logged

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48564
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: smart scan wont fix 'performance issues'
« Reply #1 on: July 13, 2016, 01:11:30 PM »
This sounds like something coming from the CleanUp tool which is a paid product.
Try removing CleanUp, re-run the scan and see if you still have the same problem.
This should help you: https://www.youtube.com/watch?v=NIlmAUXecYg

Logged
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXde -  Repair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

REDACTED

  • Guest
Re: smart scan wont fix 'performance issues'
« Reply #2 on: July 14, 2016, 12:25:01 AM »
I'll try that.

Thanks!
Logged

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48564
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: smart scan wont fix 'performance issues'
« Reply #3 on: July 14, 2016, 12:38:24 AM »
Quote from: willsendai on July 14, 2016, 12:25:01 AM
I'll try that.

Thanks!
You're welcome. Report back if this solves you problem.
Logged
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXde -  Repair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet
Pages: [1]   Go Up
« previous next »