FIRST >>>>Please go to
START (Windows Orb) >> Control Panel >> Uninstall a Program or
Programs and Features and remove the following (if listed):
QuickTime 7
Tabula Digita DimensionM™ Single Player Mission 1.0.6.0To do so, left clicking on the name once and then click
Uninstall/Change at the bar above the list window.
Follow the prompts of the uninstaller BUT please read carefully any questions it asks before answering; some uninstallers will try and deceive you into keeping the software.
SECOND >>>>Open notepad by pressing the Windows Key + R Key, typing in Notepad in the Run dialog and then pressing Enter. Please copy the contents of the Code box below. To do this highlight the contents of the box by clicking [Select] next to Code: , then right click on any of the highlighted text and select copy. Paste this into the open notepad. Save it to your desktop as
fixlist.txt
Start
CreateRestorePoint:
CloseProcesses:
HKLM-x32\...\Run: [QuickTime Task] => C:\Program Files (x86)\QuickTime\QTTask.exe [421888 2015-08-06] (Apple Inc.)
C:\Program Files (x86)\QuickTime
Winlogon\Notify\GoToAssist: C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll [X]
C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-21-3869557245-3801628309-1913999693-1002 -> {3557D455-8897-4C02-B9C0-FFC8D4D4AC5D} URL =
SearchScopes: HKU\S-1-5-21-3869557245-3801628309-1913999693-1002 -> {88B7D999-F143-400F-B243-04A1BBEBBCC4} URL =
BHO: No Name -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> No File
FF Plugin: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin-x32: @microsoft.com/GENUINE -> disabled [No File]
CHR Extension: (Google Drive) - C:\Users\Ashley K\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2013-12-28]
CHR Extension: (Google Search) - C:\Users\Ashley K\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2013-12-28]
CHR Extension: (Google Wallet) - C:\Users\Ashley K\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-12-28]
S2 ShieldClientService; C:\Program Files (x86)\Shield\shieldclnt.exe [X]
C:\Program Files (x86)\Shield\shieldclnt.exe
S3 RtsUIR; system32\DRIVERS\Rts516xIR.sys [X]
S3 USBCCID; system32\DRIVERS\RtsUCcid.sys [X]
C:\Windows\system32\DRIVERS\Rts516xIR.sys
C:\Windows\system32\DRIVERS\RtsUCcid.sys
File: C:\Windows\system32\html.iec
C:\Users\Ashley K\AppData\Local\Temp\Quarantine.exe
cmd: ipconfig /flushdns
cmd: netsh advfirewall reset
cmd: netsh advfirewall set allprofiles state on
Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
CMD: bitsadmin /reset /allusers
RemoveProxy:
EmptyTemp:
Reboot:
end
It's important that both files,
FRST64 and
fixlist.txt are in the same location or the fix will not work.
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating systemRun
FRST64 by right clicking on the FRST64.exe file, selecting "Run as Administrator..". The User Account Control may open up; if it does, select Yes to continue to let FRST open and load.
The tool will check for an updated version of itself every time it loads; please allow it to do this and the program will either inform you it is downloading an updated copy (and to wait until it is safe to continue) or show nothing (meaning there is no update found) and you can continue on. Press the
Fix button just once and wait. The tool will create a restore point, process the script and ask for a restart of your system.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished FRST will generate a log on the Desktop (Fixlog.txt). Please attach it to your reply post. Also, tell me how your system is running now.
THIRD >>>>It looks like the Windows Search service is having problems. See if any of the help in this
article fixes the issue.
