Author Topic: SECURELINE VPN  (Read 2406 times)

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SECURELINE VPN
« on: July 21, 2016, 08:55:45 AM »
Hello good morning Avast Admin, my name is Olowookere Isaac Oluwole , and i subscribed for Avast secureline Vpn via my googleplay android page for a month with Order number: GPA.1376-3937-1456-81165..0
and Order date: Jul 20, 2016 12:23:08 PM PDT, now i logged on to my computer to make use of the Vpn, it keeps telling me i will have to register again, and i logged on to Avast customer support website for them to send me the licence at https://www.avast.com/resend-license-paid.php?page , with my email i used on googleplay android, i received a message saying 

"Dear customer,

we are sorry, but our records show no valid purchases with the e-mail address you specified.

Please make sure the information you supplied is correct, and the original purchase was carried out using this email address.

If you purchased your license from an Avast reseller please contact the reseller directly (http://www.avast.com/locate-dealer)."

please how do i get my license so i can make use of the Secureline Vpn on my PC, i have some important things to do with it,  i would appreciate if you can reply and give me solutions to getting the license ASAP.   

Offline Eddy

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Re: SECURELINE VPN
« Reply #1 on: July 21, 2016, 08:58:49 AM »
You can get your license through your avast account > https://my.avast.com

A license is platform based.
« Last Edit: July 21, 2016, 02:31:50 PM by Eddy »

Offline Davidek

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Re: SECURELINE VPN
« Reply #2 on: July 21, 2016, 02:19:21 PM »
Hello oluwoleisaac11,

At the moment, SecureLine works on a per platform basis.  It means, if you bought it on Android, then that license is only good for your Android phone.

If you want to protect your PC, you would need to buy a license for your PC separately.

However, in a couple months we will be launching a new license which allows you to use SecureLine on any device you want.

Hope this helps.

Kind regards,

Davidek