Author Topic: What is aswOfferTool.exe  (Read 7626 times)

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Offline vsub

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What is aswOfferTool.exe
« on: July 25, 2016, 05:00:37 PM »
Recently I notest that this process is starting along with windows and it's suspending(not exactly)everything I try to run until the process is automatically closed after around 30 seconds

aswOfferTool.exe -checkChrome

I don't use Google Chrome and my PC is i7 4771 3.5GHz/GTX750TI,16GB ram,Win7 x64 Ultimate SP1 and the OS is on SSD.
This process is slowing down my startup time,even the internet is not working(the icon in the system tray is not displayed yet along with some other icons)until it's closed automatically.
It usually takes me around 30 seconds from cold start to be able to do anything I want but because of this process,the time is often increased to 1 minute.

I'm using Avast Home

Offline Eddy

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Re: What is aswOfferTool.exe
« Reply #1 on: July 25, 2016, 05:33:10 PM »
It is to show offers from avast for their (and third party) products.
In the paid versions you can disable the adds.

Offline vsub

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Re: What is aswOfferTool.exe
« Reply #2 on: July 25, 2016, 05:46:19 PM »
I don't get any offers...like ever(I don't get even notices that the program version is outdated even tho the program is set to always ask me).I only really rarely(once or twice a year)get suggestions to install chrome.
This recently started happening

Avast is also setting my cpu to turbo mode for around a minute every time I log in.(even tho it's not doing anything)

Offline Rundvleeskroket

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Re: What is aswOfferTool.exe
« Reply #3 on: July 25, 2016, 07:41:45 PM »
If you disable Avast self defense you can delete the executable from the Avast folder. Then re-enable self defense.

I just did. Rebooted. PC starts just fine without error messages or anything. Clearly not needed  ;D

Offline bob3160

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Re: What is aswOfferTool.exe
« Reply #4 on: July 25, 2016, 09:37:00 PM »
That program isn't on my system. Wonder if that's because I use Chrome as my default browser ???
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Offline davexnet

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Re: What is aswOfferTool.exe
« Reply #5 on: July 25, 2016, 09:58:59 PM »
I don't have this on my PC either, running 2245.

I haven't seen any ad. popup in months.
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Offline DavidR

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Re: What is aswOfferTool.exe
« Reply #6 on: July 25, 2016, 10:15:31 PM »
That program isn't on my system. Wonder if that's because I use Chrome as my default browser ???

It's in the C:\Program Files\AVAST Software\Avast\setup\aswOfferTool.exe location.

I don't use Chrome and I haven't seen any offers for some considerable (other than those in the installation screen if running an install over the top.

I used to have the avastUI > Settings > Troubleshooting > 'Don't use Chrome as the default browser' (for internal avast links I believe) or words to that effect. But that option seems to have been removed, accident or design I know not which.
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Offline bob3160

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Re: What is aswOfferTool.exe
« Reply #7 on: July 25, 2016, 10:22:41 PM »
Thanks. Found it and changed the exe to xee. Will see if that has any effect on Avast and the offer popups although I haven't really seen any lately . :)
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Offline vsub

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Re: What is aswOfferTool.exe
« Reply #8 on: July 29, 2016, 04:55:49 PM »
Well I delete that file couple of days ago(as Rundvleeskroket suggested)and it was fine,no slow downs but today avast said that there was a new program update and once I update the program(I enter the C:\Program Files\Avast\setup folder and start looking what's going on),that thing appeared again)
And as a bonus,once I started Firefox,it welcomed me with the confirm page if I want to install the "SafePrice" addon...gee thanks(that's one of the things I hate the most...installing things without asking),I never ever use such programs/tools/addons)


Offline bob3160

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Re: What is aswOfferTool.exe
« Reply #9 on: July 29, 2016, 05:00:13 PM »
Well I delete that file couple of days ago(as Rundvleeskroket suggested)and it was fine,no slow downs but today avast said that there was a new program update and once I update the program(I enter the C:\Program Files\Avast\setup folder and start looking what's going on),that thing appeared again)
And as a bonus,once I started Firefox,it welcomed me with the confirm page if I want to install the "SafePrice" addon...gee thanks(that's one of the things I hate the most...installing things without asking),I never ever use such programs/tools/addons)
SafePrice - It asked you and you had the option to decline.
How did you install the new version of Avast ???
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Offline Asyn

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Re: What is aswOfferTool.exe
« Reply #10 on: July 29, 2016, 05:01:45 PM »
SafePrice - It asked you and you had the option to decline.
Confirmed, I got asked in Firefox.
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Offline Eddy

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Re: What is aswOfferTool.exe
« Reply #11 on: July 29, 2016, 05:02:00 PM »
Only time I've seen it (very shortly) running was when booting the system.

But it can make a difference that I had the cloud version of avast installed.
« Last Edit: July 29, 2016, 05:03:36 PM by Eddy »

Offline bob3160

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Re: What is aswOfferTool.exe
« Reply #12 on: July 29, 2016, 05:05:30 PM »
Only time I've seen it (very shortly) running was when booting the system.

But it can make a difference that I had the cloud version of avast installed.
Doesn't the cloud version still give you the option to do a Custom Install ???
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Offline vsub

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Re: What is aswOfferTool.exe
« Reply #13 on: July 29, 2016, 05:23:09 PM »
SafePrice - It asked you and you had the option to decline.
How did you install the new version of Avast ???
[/quote]
Yes,it asked me but I still hate those...if that prompt page didn't exist in firefox,the addon will be installed without asking

Avast is installed by using custom install and I choose exactly what I want to use from it...the file and web shields,no firewalls,no mail shield,no cleaners,no extra addons for firefox.
And I update it like I always do...avast tells me that there is a new version and I click on the button to update it.

Offline bob3160

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Re: What is aswOfferTool.exe
« Reply #14 on: July 29, 2016, 05:40:11 PM »
See if this explains why it happens and how to avoid it from happening again:
https://forum.avast.com/index.php?topic=189131.msg1327892#msg1327892
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