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Help with Free ver. Update
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Topic: Help with Free ver. Update (Read 2616 times)
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REDACTED
Guest
Help with Free ver. Update
«
on:
August 27, 2016, 05:39:07 AM »
So this is the second time after a update that Avast Free has become unresponsive and I have had to uninstall and reinstall and then i noticed this any ideas on whats going on and how to fix it?
«
Last Edit: August 28, 2016, 05:23:12 AM by tsemon
»
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Asyn
Avast Überevangelist
Certainly Bot
Posts: 76037
Re: Help with Free var. Update
«
Reply #1 on:
August 27, 2016, 07:58:07 AM »
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
Logged
W8.1
[x64]
-
Avast Free AV 23.3.8047.BC
[UI.757]
- Firefox ESR 102.9
[NS/uBO/PB]
- Thunderbird 102.9.1
Avast-Tools:
Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos):
https://forum.avast.com/index.php?topic=60523.0
REDACTED
Guest
Re: Help with Free var. Update
«
Reply #2 on:
August 28, 2016, 05:11:52 AM »
using windows 10 pro 64 bit Version 1511 (OS build 10586.545)
only other Security software installed is zone alarm free and last anti-virus was avg but that has been uninstalled for probably close to 2 years now
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Asyn
Avast Überevangelist
Certainly Bot
Posts: 76037
Re: Help with Free ver. Update
«
Reply #3 on:
August 28, 2016, 07:53:19 AM »
First, uninstall ZoneAlarm..!!
Second, be sure to get rid of all remnants of your prior installed AV(s)..!!
->
https://www.avast.com/faq.php?article=AVKB11#artTitle
Then:
1. Download Avast Free Antivirus:
https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
2. Follow instructions:
https://www.avast.com/uninstall-utility
(Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
Logged
W8.1
[x64]
-
Avast Free AV 23.3.8047.BC
[UI.757]
- Firefox ESR 102.9
[NS/uBO/PB]
- Thunderbird 102.9.1
Avast-Tools:
Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos):
https://forum.avast.com/index.php?topic=60523.0
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Avast WEBforum
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Consumer Products
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Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier)
(Moderators:
hectic-mmv
,
LudekS
,
chytil2
) »
Help with Free ver. Update