Author Topic: Avast PC does not work - version 12.2.2276  (Read 25665 times)

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Offline vianello_85

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Avast PC does not work - version 12.2.2276
« on: July 29, 2016, 10:33:50 PM »
A little while ago I upgraded, via interface, avast from 2272 to 2276.
I now returns an error "in the background service is not running"
I tried a clean reinstall (I downloaded the offline installer) without success, the same error.
Now unfortunately, as you can see from the attached, they are without protection.
Before upgrading I did a virus scan, clean pc.
Can I have the older version link (2272) for avast PC (Windows 7 SP1) since I had no errors, waiting for the next version.
The problem came out immediately, just restart your system.

I thank you in advance.

Vianello Mattia

I translate by Google translator.

e.ley@hccnet.nl

  • Guest
Re: Avast PC does not work - version 12.2.2276
« Reply #1 on: July 29, 2016, 10:54:29 PM »
Hi

I have the same problem as written above with Avast Free 12.2.2276 on a Windows 7 (Ultimate) PC. I only use Avast Web, file and mail protection; nothing else. I'am using the in program update function and gets this fault (1 hr. ago).

I have taken a look at the services and the (only) Avast services is running while is written on the error screen that the background services is not running --> Start the services.
I stopped this service manually and after that use the button that Avast must solve the problem "Alles oplossen" / Solve everything.
The services is started but the problem stays. Strange thing is that the AvastUpdater.exe and AvBugReport report.exe access my firewall (a new programm version so I have to give these 2 programs a go to go outside). So, the services is running and (some) Avast background programs are running.

Uninstalling the program, restart the PC and installing it again (off line version). Problem stays.
Avast Web, file and mail protection are off. Cannot switch on. The program ask to restart the PC. Anter that the same problem.
In the Program section of update it says Release date 1-1-1970 1:00:00 and ther build is 12.2.3126.2

Please give me the link of the previous version as soon as possible. I'am not protected now.
« Last Edit: July 29, 2016, 11:08:07 PM by e.ley »

ernkatdan@gmail.com

  • Guest
Re: Avast PC does not work - version 12.2.2276
« Reply #2 on: July 29, 2016, 10:59:43 PM »
Hello,
I have the same problem.
Also, the file "avastui.exe" is not signed.
I had to install another AV to get on line.
I have re-installed a total of 3 times now. (offline and web)

kpriches33@yahoo.com

  • Guest
Re: Avast PC does not work - version 12.2.2276
« Reply #3 on: July 29, 2016, 11:05:01 PM »
I am having the exact same problem I am using Windows 10 which I just upgraded to the other day.  I ran scans this morning and everything came up clean.  Noticed the update to program and ran it and since then my system has been unprotected.  I have uninstalled and reinstalled and also did uninstall with the utility and still no dice.  I actually tried it on a laptop I don't use much as well and same problem there the laptop is using windows 8.1.

Just to note in the Program section of update it says Release date 12/31/1969 4:00:00 PM.  Clock in both of my systems are fine.

ernkatdan@gmail.com

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Re: Avast PC does not work - version 12.2.2276
« Reply #4 on: July 29, 2016, 11:12:26 PM »
Sorry, in my post above I should have stated that I have Win 7, SP1.

ascampello@yahoo.com.br

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Re: Avast PC does not work - version 12.2.2276
« Reply #5 on: July 29, 2016, 11:15:15 PM »
Same here......................

Offline Gandalf1369

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Re: Avast PC does not work - version 12.2.2276
« Reply #6 on: July 29, 2016, 11:43:03 PM »
Exact same problem here.  Tried repairing, uninstalling, clearing, and reinstalling - same problem.  Avast services not running.  Problem started about 1 hour ago.  Running Windows 10 Pro 64bit on an AMD 8 core processor.
Windows 10 (64bit); 8GB RAM; Malwarebytes Anti-Malware Pro; avast Free (latest version)

jjandco57@gmail.com

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Re: Avast PC does not work - version 12.2.2276
« Reply #7 on: July 29, 2016, 11:45:53 PM »
Experiencing exact same problem as mentioned by others on this post: I have 3 PC's running Win7 Pro, Win10 Home & Win10 Pro...all 64-bit!

ETA on FIX, AVAST???

mike_munson@hotmail.com

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Re: Avast PC does not work - version 12.2.2276
« Reply #8 on: July 29, 2016, 11:47:54 PM »
Same issue as well on 3 computers, 2 freshly loaded notebooks - 1 with windows 7, 1 with windows 10, and my desktop with windows 10.

Fresh installs on both notebooks from avast.com, and update in program with windows 10 desktop.

schahn@quantentunnel.de

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Re: Avast PC does not work - version 12.2.2276
« Reply #9 on: July 29, 2016, 11:49:25 PM »
Same here, using Windows 10 Pro 64 bit and Antivirus Pro.
The issue occurs today around 11:00 PM CEST, and still persists.

Tried the following:

- Repair Avast - problem persists
- Normal Uninstall
- Reinstall Free Version - Works!
- Insert Activation Code for Pro - Needs restart
- After Restart - Problem is back
- Normal Uninstall
- Avast Cleanup in Windows safe mode
- Reinstall Free Version - Works!
- manual Windows restart  - Problem is back

The problem occurs, if the pc is restartet after any installation process (reinstall oder activation of the Pro version).

Schahn

mmorris3747@gmail.com

  • Guest
Re: Avast PC does not work - version 12.2.2276
« Reply #10 on: July 29, 2016, 11:52:23 PM »
Same here and this is ridiculous, should never happened to the point of being unprotected.

ascampello@yahoo.com.br

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Re: Avast PC does not work - version 12.2.2276
« Reply #11 on: July 29, 2016, 11:53:12 PM »
Same here. This is a big bug.

dkfrantz@hotmail.com

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Re: Avast PC does not work - version 12.2.2276
« Reply #12 on: July 29, 2016, 11:56:57 PM »
Count me in as well.  I have a tablet PC (win10 64bit) that hasn't even been turned on in about 3 months and is a 100% clean install of Win10, and 2 others (same tablet configuration), all 3 having same problems.  Service won't run.

I also have another problem in that now, none of them will run Windows update either.  It checks for updates, says downloading updates, but the download fails on all three.  Afraid to try this on any other computers or tablets at the moment but even after uninstalling Avast, Windows 10 won't update.  I have a tablet here without Avast on it (installed Win10 3 weeks ago) and it can update just fine - its the exact same config as the other 3 tablets.  Something very wrong.

edit: Ignore the Windows update problems - I was able to restart the Windows Update service on all 3 with Avast and updates are working.
« Last Edit: July 30, 2016, 12:10:47 AM by dkfrantz »

pan.tau@iol.cz

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Re: Avast PC does not work - version 12.2.2276
« Reply #13 on: July 29, 2016, 11:57:14 PM »
Ditto.
Windows 7 Pro x64 - same experienec as described here.
Updated to Windows 10 Pro x64, the issue reappears. Reinstalled, rebooted, repaired, nothing works. Great Friday :-(

marekfreak@yahoo.com

  • Guest
Re: Avast PC does not work - version 12.2.2276
« Reply #14 on: July 30, 2016, 12:24:10 AM »
Looks like Avast just pulled a McAfee. WTF happened to my license? Shows Active Premier subscription as Active, yet the rest is blank?

All this after receiving multiple Avast pop-up spam messages to restart after the latest update.

Seriously?