Author Topic: Avast PC does not work - version 12.2.2276  (Read 25667 times)

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Offline Alikhan

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Re: Avast PC does not work - version 12.2.2276
« Reply #30 on: July 30, 2016, 02:53:04 AM »
Ignore this post - no clean install is needed.
« Last Edit: July 30, 2016, 03:46:56 AM by Alikhan »
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tl3000@gmail.com

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Re: Avast PC does not work - version 12.2.2276
« Reply #31 on: July 30, 2016, 02:56:08 AM »
Tried that route already... still does NOT work, problem persist.

pangyu32004@yahoo.com.hk

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Re: Avast PC does not work - version 12.2.2276
« Reply #32 on: July 30, 2016, 03:00:41 AM »
I would advise a clean install to users to rule out corrupt installs.

You need to perform a clean install:

1.Download your version of avast! and the avastclear tool.

http://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe

http://files.avast.com/iavs9x/avast_pro_antivirus_setup_offline.exe

http://files.avast.com/iavs9x/avast_internet_security_setup_offline.exe

http://files.avast.com/iavs9x/avast_premier_antivirus_setup_offline.exe


Download Avast Clear Tool

2. Uninstall Avast by control panel  [If you don't have Avast in control Panel go to #3]
3. Uninstall in safe mode using Avastclear. [Running Avastclear is normal mode will give a prompt to go into Safe Mode]
Check : Once uninstalled check in device manager>view>show hidden devices if there is anything related to avast with a yellow triangle.. if so, uninstall it and reboot.
5. Install the version you downloaded.
6. Reboot.

Free: If you have the Free version, register the product for free for a year from the avast! UI.
Paid: If you have a paid license, insert the license key/activation code after the reboot at stage 6.

If you have any questions, please don't hesitate to ask. It's better to ask than make a mistake and start over again with the process.
I tried many time and is not working
« Last Edit: July 30, 2016, 03:04:29 AM by aarv »

Offline fishswimthesea

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Re: Avast PC does not work - version 12.2.2276
« Reply #33 on: July 30, 2016, 03:01:22 AM »
Same problem. I manually update Avast Free and after updating to this version (12.2.2276) it did not work at all. I uninstalled with Control Panel (and Avast Clear in Safe Mode) and reinstalled twice with no improvement. Avast is now uninstalled and I am using Windows Defender.
« Last Edit: July 30, 2016, 03:12:49 AM by fishswimthesea »
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michaeljdyne@comcast.net

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Re: Avast PC does not work - version 12.2.2276
« Reply #34 on: July 30, 2016, 03:02:25 AM »
Confirmed I am having this problem too with Win7 Pro SP1.  Followed all steps from the previous post with safe mode uninstall and reinstall. Same missing data from the Subscription page and the program date is set for 12/31/1969 7:00:00 PM 12.22.2276 (build 12.2.3126.2)

Offline Alikhan

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Re: Avast PC does not work - version 12.2.2276
« Reply #35 on: July 30, 2016, 03:03:50 AM »
Ok...

It seems like there is an issue with 12.2 2276 on build 12.2.3126

This could be due to the emergency updater or just a bad update.

I will try to get some attention to this.
« Last Edit: July 30, 2016, 03:06:30 AM by Alikhan »
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kenneth_dmb@hotmail.com

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Re: Avast PC does not work - version 12.2.2276
« Reply #36 on: July 30, 2016, 03:07:47 AM »
Got the same problem! Hmm Whatever is going on its seems to hit a lot of people.

The license is also saying its 01-01-1970
« Last Edit: July 30, 2016, 03:09:49 AM by Kenneth98 »

alice0775@yahoo.co.jp

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Re: Avast PC does not work - version 12.2.2276
« Reply #37 on: July 30, 2016, 03:10:52 AM »
V12.2.2276(build 12.2.3126.0) ----  no problem
V12.2.2276(build 12.2.3126.2) ----  problem

thiagoangelor@outlook.com

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Re: Avast PC does not work - version 12.2.2276
« Reply #38 on: July 30, 2016, 03:11:02 AM »
Same problem with Avast.

My system is: Windows 10 Pro x64

Offline Alikhan

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Re: Avast PC does not work - version 12.2.2276
« Reply #39 on: July 30, 2016, 03:17:21 AM »
Guys,

Patience please - me and another evangelist are trying to get in contact with Avast.

It is however 2:16AM GMT here in the UK and most are Avast staff are from Europe and asleep at this time.
« Last Edit: July 30, 2016, 03:21:13 AM by Alikhan »
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Offline bob3160

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Re: Avast PC does not work - version 12.2.2276
« Reply #40 on: July 30, 2016, 03:20:03 AM »
I've been able to contact someone from Avast. Hopefully she can reach the right party to solve this problem.
Please be a little patient. It's the weekend and the middle of the night in Prague.
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Re: Avast PC does not work - version 12.2.2276
« Reply #41 on: July 30, 2016, 03:22:04 AM »
Okay, but not is possible that Avast Team not tested before and yet not launch correction of emergency. The Team is slow in moment.

Offline bob3160

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Re: Avast PC does not work - version 12.2.2276
« Reply #42 on: July 30, 2016, 03:26:51 AM »
Can't answer your question, I don't work for Avast.
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Re: Avast PC does not work - version 12.2.2276
« Reply #43 on: July 30, 2016, 03:28:43 AM »
I know.

Offline bob3160

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Re: Avast PC does not work - version 12.2.2276
« Reply #44 on: July 30, 2016, 03:32:14 AM »
Same problem... I upgraded Windows 7 do 10 yesterday, and then updated avast immediately and everything worked just fine until few hours ago...
https://forum.avast.com/index.php?topic=189192.msg1328146#msg1328146
Patience. :)
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