Author Topic: [FIXED] You are unprotected! Avast Background service is not running.  (Read 126536 times)

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Offline abruptum

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Re: You are unprotected! Avast Background service is not running.
« Reply #91 on: July 30, 2016, 01:56:17 PM »
Hello,

just as the user neonaus has stated, I too have spent the last 4 hours trying to figure out why no update was taking place on my PC, being clueless about a possible bug from avast. I resinstalled about 5 times. Furthermore, Just today I paid the $19.99 fee for the Internet Security pack, and it was impossible to update (neither with that version or the basic one after reinstalling several times). Every time I tried to activate the pack it impossible. A times it stated that the online content/update was unavailable, or an array of errors just kept on taking place on my PC from avast.

Not happy form the lack of information to the customers.

┬┐Any news?

Greetings

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Re: You are unprotected! Avast Background service is not running.
« Reply #92 on: July 30, 2016, 01:57:30 PM »
Where can I do this?

Download offline program which is version 2272 but the build is 3126.0

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Re: You are unprotected! Avast Background service is not running.
« Reply #93 on: July 30, 2016, 02:00:35 PM »
You have our mail adresses. At least you could send an information mail about this issue. Before I found here, I formatted my disk 2 times and I re-installed my applications. I spent my 8 hours for Avast's foolish mistake at week-end.  As a member for 6 years, I am very disappointed. This must be fixed within this time.

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Offline zoli62

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Re: You are unprotected! Avast Background service is not running.
« Reply #95 on: July 30, 2016, 02:07:34 PM »
In the morning, when I upgraded to the new version, I thought that this was a specific problem. Since neither the fault disappeared after reinstalling, I began to suspect. Then I read the Avast forum to see what happened. As long as there is a mistake, I use Avira Antivirus.

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Re: You are unprotected! Avast Background service is not running.
« Reply #96 on: July 30, 2016, 02:12:00 PM »
Since I also run Spyware Blaster, Spybot S&D 1.6.2 and Windows Defender I've now gone to Microsoft S.E for now till this resolved it may not be the best but it's lighter than other I can think of I won't go back to the bloatware thats AVG thats for sure

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Re: You are unprotected! Avast Background service is not running.
« Reply #97 on: July 30, 2016, 02:12:35 PM »
Has totally screwed up my system
 I am totally UNPROTECTED I spoke to avast after an hour wait on phone
  told its a conflict with new windows and their new nitro
     YOU HAVE NO PROTECTION - you can still get on the net BUT only visited sites you know

                 I Love avast but this is most foolish act i have seen any anti virus DO it is their job to make sure their will be no conflicts I can't even imagine how many people will end up with viruses let alone I already know 50 or more people in my tech group uninstall it and move to Avira

Offline zeuscho

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Re: You are unprotected! Avast Background service is not running.
« Reply #98 on: July 30, 2016, 02:13:51 PM »
Reinstalled and no luck. Have to wait for the fix.

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Re: You are unprotected! Avast Background service is not running.
« Reply #99 on: July 30, 2016, 02:14:56 PM »
Maybe to lower the blood pressure a bit, my newly upgraded Windows 10 laptop, in the "Security and Maintenance" section, says: 1). Avast Antivirus has been switched on. 2.) Protection against spyware and unwanted software is running by Avast Antivirus.

So, Windows 10 sees that things are being protected and I now tend to trust Windows better than Avast.
Reason? Although I'm not a huge MS fan, I've seen them spoon a complete new Windows operating system into a running system without a major glitch.
I even had visions of the good old days when programmers were still highly skilled specialists,  :-* who could do without the overhead of noob managers, planning personnell, time consuming procedures, project meetings and costly quality asurance processes. :(
Ahh, those were the days!

Patiently waiting for a patch...  :-\

Offline Sbordoni

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Re: You are unprotected! Avast Background service is not running.
« Reply #100 on: July 30, 2016, 02:16:20 PM »
On my notebook winning Win10 Home 64 bits, i had the very same problem.

I reinstalled Avast 4 times.

The 3rd time, I used avastclean utility, and i downloaded the installer from myAvast page (the pro version).

At the end of the installation process, the program seemed running fine, until I uninstalled the 2 privacy components:
- secureline vpn
- passwords

From that point, RTS stopped working.

Up to now, the only way to keep it running is to:
- remove the program by using avastclean utility
- install it, without even clicking the personalization button.
- keep these two components


I hope it may help you.

Offline zeuscho

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Re: You are unprotected! Avast Background service is not running.
« Reply #101 on: July 30, 2016, 02:17:56 PM »
Maybe to lower the blood pressure a bit, my newly upgraded Windows 10 laptop, in the "Security and Maintenance" section, says: 1). Avast Antivirus has been switched on. 2.) Protection against spyware and unwanted software is running by Avast Antivirus.

So, Windows 10 sees that things are being protected and I now tend to trust Windows better than Avast.
Reason? Although I'm not a huge MS fan, I've seen them spoon a complete new Windows operating system into a running system without a major glitch.
I even had visions of the good old days when programmers were still highly skilled specialists,  :-* who could do without the overhead of noob managers, planning personnell, time consuming procedures, project meetings and costly quality asurance processes. :(
Ahh, those were the days!

Patiently waiting for a patch...  :-\

I tested with the virus test file and confirmed the realtime protection is not enabled.

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Re: You are unprotected! Avast Background service is not running.
« Reply #102 on: July 30, 2016, 02:18:08 PM »
so, any information?

Offline hectic-mmv

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Re: You are unprotected! Avast Background service is not running.
« Reply #103 on: July 30, 2016, 02:23:32 PM »
Fix is already out, all clean installations and updates should be OK. We gonna provide more detail information soon.

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Re: You are unprotected! Avast Background service is not running.
« Reply #104 on: July 30, 2016, 02:23:54 PM »
Obviously everyone is pretty upset about the whole situation, myself included as I spent over 4 hours yesterday trying numerous ways to get Avast to work (including restoring Windows 10 back to a clean install)... So I think it may be helpful if Avast staff could let us know if we should expect an update today or if we will have to wait a few days (just to stop everyone posting to ask if an update is ready etc.).

---
UPDATE:
See that the post before mine says the issue has now been fixed - so thank you!

Thanks.
« Last Edit: July 30, 2016, 02:28:36 PM by RobbieUK »