Author Topic: Avast Free not working on Vista  (Read 2561 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
Avast Free not working on Vista
« on: July 31, 2016, 06:03:37 PM »
Avast Free 2015.10.2.2218 is the last version I have got to work on Vista.

Every version that has been released since then blocks internet browsing unless I turn off the shields.

Avast will not even auto-update the definitions. Again turning off the shields is the only way to get the program to connect to the servers and download the VPS updates.

I have tried reinstalling, removing (with Avastclear) and reinstalling, repairing. I've used the in-program updater and standalone install but Avast will just not work. Avast installs, everything appears OK with no install errors, but I cannot access the internet (when shields are on) with either Internet Explorer 9 or Firefox 47.0.1. I have Windows Firewall running.

I have lost count of the number of years that Avast has provided me with faultless service, but alas it appears, no more.

Anyone else seeing this on Vista?

What could be the problem?

Thanks

Offline bob3160

  • Avast √úberevangelist
  • Probably Bot
  • *****
  • Posts: 47259
  • 62 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: Avast Free not working on Vista
« Reply #1 on: July 31, 2016, 06:06:23 PM »
Sounds like your firewall is blocking Avast. Most likely the Webshield.
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 22.5, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://

REDACTED

  • Guest
Re: Avast Free not working on Vista
« Reply #2 on: July 31, 2016, 06:48:06 PM »
Thanks for the response.

Adding an exception in Windows Firewall for Avast makes no difference.

Turning off Windows Firewall completely also makes no difference.

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31210
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Avast Free not working on Vista
« Reply #3 on: July 31, 2016, 06:54:39 PM »
Is or was there any other security (related) software installed ?

REDACTED

  • Guest
Re: Avast Free not working on Vista
« Reply #4 on: July 31, 2016, 06:58:00 PM »
I used to have Online Armor, but that's been uninstalled

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31210
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Avast Free not working on Vista
« Reply #5 on: July 31, 2016, 07:09:58 PM »
I suggest to run Farbar and attach two log files from it to your next post. (FRST.txt and Addition.txt)
Let's if we can find something.