Author Topic: After update & trojan on main PC, getting RPC unavailable when printing  (Read 1473 times)

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Offline requiemdream

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I am trying to print from my laptop to the main computer where the shared printer is located. We updated Avast and  found a trojan on the pc. It was moved to chest and subsequent scans have come back clean. But now I am unable to print and receive the RPC is unavailable error. I have done the obvious already and checked the services. They are running and set to automatic. Anything else I can try?

Offline Be Secure

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Re: After update & trojan on main PC, getting RPC unavailable when printing
« Reply #1 on: August 09, 2016, 07:50:22 AM »
Pls post it here:https://forum.avast.com/index.php?board=4.0
Post  logs to assist in cleaning malware:https://forum.avast.com/index.php?topic=53253.0 :)
PC- Windows10 EDU 64Bit,avast! free 20.4.2410,uBlock Origin,NVT_OSA,GoogleChrome(64bit),CCleaner,Unchecky,ZAM Free,Shadow Defender.
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Offline requiemdream

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Re: After update & trojan on main PC, getting RPC unavailable when printing
« Reply #2 on: August 09, 2016, 04:43:22 PM »
I fixed it by restarting the print spooler. Thanks.