Author Topic: avast freezes !?  (Read 2388 times)

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Offline fheyn

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avast freezes !?
« on: January 07, 2017, 11:55:33 PM »
hi,
my browser : firefox 50.0
my firewall : free avast 12.3.2280

since updating to current version, every now and then there's this problem that looks like avast is frozen.
the tray icon is not not reacting and right-clicking on it won't open the contextmenue.
shutting down the pc I get the message that avast is not reacting and shut-down process takes about 2-3 minutes.
after restart is working correctly again until ... well I don't know. sometimes internet sessions are without a problem, sometimes it happens right after launching firefox.
a virus is not reported by avast scan
any idea what this could be
thanks in advance for your advice

Offline bob3160

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Re: avast freezes !?
« Reply #1 on: January 08, 2017, 12:44:03 AM »
hi,
my browser : firefox 50.0
my firewall : free avast 12.3.2280

since updating to current version, every now and then there's this problem that looks like avast is frozen.
the tray icon is not not reacting and right-clicking on it won't open the contextmenue.
shutting down the pc I get the message that avast is not reacting and shut-down process takes about 2-3 minutes.
after restart is working correctly again until ... well I don't know. sometimes internet sessions are without a problem, sometimes it happens right after launching firefox.
a virus is not reported by avast scan
any idea what this could be
thanks in advance for your advice
Welcome to the forum.:)
Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204
If Repair doesn't fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf

Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1909 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.3.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq